Viola Deen
Weatherford,TX
Summary
Energetic, dedicated to driving outstanding customer satisfaction and increasing sales. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Focused on team support and customer relationship building. Highly-motivated to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
McBee Homes
Fort Worth, TX
04.2015 - Current
- Greet visitors and provides community information
- Conducts tours of inventory homes
- Follow up with all leads within 2-3 minutes of a call or email
- Register prospective buyers
- Listen actively to inquiries and provide accurate information about our plans, customization option, pricing and available lots
- Qualify leads and understand their needs, preferences and budgetary considerations
- Working & communication effectively with customers & team-members throughout the sales and construction.
- Help customers find their dream home, and ensures a smooth sales process
- Communicate with lender and realtors throughout the sales process
- Assemble community brochures
Realtor
Century 21
Willow Park, TX
08.2008 - 04.2015
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Represented buyers and sellers in major real estate transactions.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Generated list of properties to meet specific client needs.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
Sales Associate
FMT, LLC
Willow Park, TX
07.2004 - 12.2008
- Executed open house events and prepared homes for clients arrival.
- Attended conferences and seminars to stay abreast of changes in the real estate market.
- Inspected condition of properties prior to listing them for sale.
- Conducted walkthroughs with prospective buyers or tenants before contracts are finalized.
- Negotiated contracts between buyers and sellers of real estate.
- Managed real estate transactions from initiation to closing.
- Assisted with remodeling plans and costs to drive client profitability
- Showed residential properties and explained features, value and benefits of available homes.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05-1979
Skills
- Reliable and punctual
- Meeting deadlines
- Listening Skills
- Relationship Building
- Positive and professional
- Excellent communication skills
- Teamwork and Collaboration
- Problem-solving skills
- Exceptional customer service
- Sales expertise
- Energetic self-starter
- Outgoing Personality
- Exceeds sales goals
- Verbal/written communication
- Multi-tasking strength
Certification
Real Estate Licenses
References
References available upon request.
Timeline
Sales Associate
McBee Homes
04.2015 - Current
Realtor
Century 21
08.2008 - 04.2015
Sales Associate
FMT, LLC
07.2004 - 12.2008
High School Diploma -
Lewisville High School