Viola Nguyen
Sydney,NSW
Summary
Reliable and upbeat sales assistant successful at promoting customer satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about payment processing and cleaning due to years of experience in the hospitality industry. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Worker
Carter N Gs
06.2022 - 08.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Cafe Worker
Max Brenner Chocolate Bar
09.2023 - 09.2023
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
Sales Associate
City Beach
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Bonnyrigg High School
Bonnyrigg, NSW10.2024
Skills
- Customer Service
- Excellent people skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Outgoing Personality
- POS System Operation
- Product Promotions
- Strong Communication and Interpersonal Skills
- Listening Skills
Certification
- First Aid Provider Training - Health Security & Education Pty Ltd, 2024 - 2027
Timeline
Sales Associate
City Beach
11.2023 - Current
Cafe Worker
Max Brenner Chocolate Bar
09.2023 - 09.2023
Cafe Worker
Carter N Gs
06.2022 - 08.2023
High School Diploma -
Bonnyrigg High School
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