Viola Shena
New York,NY
Summary
Passionate and responsible for the job I do, while maintaining a professional approach. Focused on individual's unique needs and comforts. Ability to maintain patience and calm under difficult situations.
Overview
4
4
years of professional experience
Work History
Resident Assistant Medical Technician
Ebenezer- Pillars of Mankato
12.2022 - 12.2023
- Assisted residents in preparing for activity and social programs.
- Responded to room transfers, incident reports, and maintenance requests.
- Supervised daily activities and provided assistance to staff.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Provided crisis management and intervention during emergency situations.
- Maintained clean, safe, and well-organized patient environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Worked flexible hours across night, weekend, and holiday shifts.
Volunteering, Pain Medicine, Task Force
Mayo Clinic Health Center
10.2022 - 10.2023
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
Peer Mentor for the College of Allied Health and Nursing
Minnesota State University
08.2022 - 05.2023
- Provided resources to support students in achieving career goals.
- Supported student success by reviewing assignments, offering feedback, and assisting in goal setting.
- Met mentee formally, informally, in-person and virtually to offer support.
- Helped students develop organizational, time management and study skills.
International Student Week Peer Mentor
Minnesota State University
08.2022 - 09.2022
- Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
- Helped students develop organizational, time management and study skills.
- Participated in ongoing training to enhance mentoring skills and stay updated on best practices in student success strategies.
Student Kitchen Worker
Bethany Lutheran College
08.2019 - 12.2021
- Operated kitchen equipment in accordance with manufacturer instructions.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Bachelor of Science - Applied Health Science
Minnesota State University
Mankato, MN12.2023
Certificate - Medical Technology
MedCerts
Online03.2023
No Degree - Biology/Biological Sciences
Bethany Lutheran College
Mankato, MN12.2021
Skills
- Microsoft Office
- Excel
- Teamwork
- Leadership
- Flexible
- Time management
- Problem-solving
- Patient care
- Read medical examination
- Passing medication
Awards
- Sexual Violence Prevention Training-Spring 2022
- Honors Program 2022-2023
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Italian
Limited Working
Spanish
Limited Working
Turkish
Limited Working
Timeline
Resident Assistant Medical Technician
Ebenezer- Pillars of Mankato
12.2022 - 12.2023
Volunteering, Pain Medicine, Task Force
Mayo Clinic Health Center
10.2022 - 10.2023
Peer Mentor for the College of Allied Health and Nursing
Minnesota State University
08.2022 - 05.2023
International Student Week Peer Mentor
Minnesota State University
08.2022 - 09.2022
Student Kitchen Worker
Bethany Lutheran College
08.2019 - 12.2021
Bachelor of Science - Applied Health Science
Minnesota State University
Certificate - Medical Technology
MedCerts
No Degree - Biology/Biological Sciences
Bethany Lutheran College
Similar Profiles
Patty RyndaPatty Rynda
Culinary Assistant at The Pillars of MankatoCulinary Assistant at The Pillars of Mankato
Noel WestcottNoel Westcott
Resident Care Aide at The Pillars of MankatoResident Care Aide at The Pillars of Mankato
Mark WaringMark Waring
Lead NOC Crisis Housing Advocate at Pillars Adult and Family ShelterLead NOC Crisis Housing Advocate at Pillars Adult and Family Shelter