Viola Whitaker

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Operated espresso machines and commercial coffee brewers to create beverages.

San Juan Hills' Production of "WHODUNIT," a Murder Mystery

• Worked closely with organizational leadership and board of directors to strategically affect operational direction.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Delegated assignments based on plans, project needs and knowledge of individual team members.
• Focused teams on developing innovative approaches with effective resource allocation and strategic planning.
• Evaluated scripts to identify creative strategies and resource needs for effective production.

San Juan Hills' Production of "A Midsummer Night's Dream."

• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Resolved guests complaints while maintaining positive customer environment.

San Juan Hills' Production of "Chicago"

• Documented stage manager script suggestions.
• Helped actors and crew remain focused and attentive during shows.
• Built, placed and moved sets to match specific scenes.
• Checked lighting and music against production plans and quickly addressed issues.
• Helped with actor, scene and prop blocking.
• Coordinated paperwork for stage manager and production team.
• Collaborated with technical crew and cast to safeguard presentation of artistic vision.
• Worked with director to develop effective use of rehearsal times.
• Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.