Volunteer
Albanian American Student Organization
09.2023 - Current
- Assist with special events and programs
- Supported engaging, fun, and events by helping with planning
- Create and make meaningful connections with other Albanian students on campus
Viola Ademi
Neenah,WI
Summary
Enthusiastic and adaptable individual with a strong commitment to learning and professional growth. Demonstrated ability in multitasking and maintaining a superior work ethic under pressure. Possesses excellent teamwork, problem-solving, and organizational skills. A proactive and reliable team player, recognized for a resourceful approach to challenges and a willingness to undertake varied tasks to support team objectives. Eager to contribute to a dynamic team environment and gain hands-on experience.
Overview
Work History
Volunteer
Four Seasons Family Restaurant
07.2023 - 07.2023
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Trained new team members on the best customer service practices and restaurant policies to maintain high standards of service.
Waitress
Four Seasons Family Restaurant
06.2023 - 06.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Displayed enthusiasm and promoted excellent service to customers
Education
Bachelor of Arts - Political Science
University of Wisconsin -Madison
Madison, WI05.2025
Public Policy Certificate -
La Follette School of Public Affairs
Madison, WI05.2025
Health Policy -
La Follette School of Public Affairs
Madison, WI05.2025
Skills
- Organized and Efficient
- Teamwork and Collaboration
- Outstanding Communication Skills
- Guest Relations Management
- Time Management Skills
Languages
Albanian
Native or Bilingual
Timeline
Volunteer
Albanian American Student Organization
09.2023 - Current
Volunteer
Four Seasons Family Restaurant
07.2023 - 07.2023
Waitress
Four Seasons Family Restaurant
06.2023 - 06.2023
Bachelor of Arts - Political Science
University of Wisconsin -Madison
Public Policy Certificate -
La Follette School of Public Affairs
Health Policy -
La Follette School of Public Affairs
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