Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Viola Lutrica Crudup

PALM COAST,FL

Summary

Adept at enhancing patient care and improving treatment outcomes, my tenure at DaVita Palm Coast Dialysis showcases a strong proficiency in lab result interpretation and a commitment to infection control practices. Demonstrated leadership in training new phlebotomists and ensuring HIPAA compliance, I excel in both technical expertise and patient interaction. Skilled Phlebotomy Team Lead with solid background in medical laboratory operations. Possess strong leadership skills. Familiarity with various phlebotomy procedures coupled with exceptional interpersonal skills for patient interaction. Notable impact on enhancing operational efficiency while upholding strict compliance with safety protocols, within fast-paced environments.

Overview

37
37
years of professional experience

Work History

Phlebotomy Team Lead

Quest Diagnostics
Palm Coast, FL
04.2006 - 09.2024
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Interacted with patients to gather and record data prior to blood draws.
  • Input medical and insurance information into database for inclusion in patient records.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

Dialysis Licensed Practical Nurse

DaVita Palm Coast Dialysis
Palm Coast, FL
02.1988 - 06.1999
  • Assisted in the development and implementation of departmental policies and procedures.
  • Implemented safety protocols when administering medications or performing treatments.
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Documented patient information into electronic medical records system.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Performed quality control tests on collected specimens.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

Education

Associate of Science - Practical Nursing

Daytona State College
Daytona Beach, FL
06-1990

High School Diploma -

FLAGLER PALM COAST HIGH SR.
5500 EAST HIGH WAY 100
06-1982

Skills

  • Blood transfusion administration
  • Infection control practices
  • Medical examination
  • Lab result interpretation
  • Medical paperwork processing
  • Phlebotomy procedures
  • Venipuncture expertise
  • Blood collection
  • Sanitation and sterilization
  • Proper labeling
  • Patient care
  • Specimen handling
  • Venipuncture and capillary puncture
  • HIPAA compliance
  • Medical terminology

References

References available upon request.

Timeline

Phlebotomy Team Lead

Quest Diagnostics
04.2006 - 09.2024

Dialysis Licensed Practical Nurse

DaVita Palm Coast Dialysis
02.1988 - 06.1999

Associate of Science - Practical Nursing

Daytona State College

High School Diploma -

FLAGLER PALM COAST HIGH SR.

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Viola Lutrica Crudup