Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Overnight Stock Associate
Walmart
03.2023 - Current
Unloading and stocking pallets. putting each item in its designated shelf.
Ensuring that things are done in timely manner. while maintaining clean areas
Removed all boxes and related trash from sales floor and processed through compactors.
Customer Service Representative
Jones Paint And Glass
08.2021 - 06.2022
Answered constant flow of customer calls with minimal wait times.
Responded to customer requests for products, services, and company information.
Updated account information to maintain customer records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Utilized customer service software to manage interactions and track customer satisfaction.
Learned to utilize all company computer programs.
Product Monitor
Deseret Laboratories
02.2019 - 08.2021
Inspected and adjusted work performed to meet expectations.
Weighed and measured items to prevent waste and meet quality standards.
Performed quality checks on finished products to identify and address discrepancies.
Retrieved information and performed data entry using appropriate computer programs.
Maintained spreadsheets of data across multiple systems.
Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.