Violet Hyke
New Auburn,WI
Summary
Dedicated and compassionate professional with a strong interest in criminal justice and human services. Skilled in collaborating across diverse teams, managing complex situations, and applying empathy while maintaining professionalism. Safety-conscious with over 5 years of experience operating heavy machinery, demonstrating reliability and attention to detail. Passionate about contributing to meaningful work that supports individuals and strengthens communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Agent
American Income Life
New Auburn, WI
02.2026 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Conducted comprehensive needs assessments to tailor insurance solutions for clients.
Sr. Material Handler
Parker Hannifin
Chetek, WI
10.2021 - 01.2026
- Developed strong problem-solving and organizational skills while coordinating shipments and managing materials.
- Responsible for handling sensitive information and processing with due diligence for both customers and the company
- Assisted and trained employees, fostering a collaborative and supportive work environment.
- Operated Heavy machinery such as Side loader steel bar forklift, standing and sitting forklifts, overhead cranes, and electric hand jacks with efficiency and in compliance with safety policies
- 0 safety incidents
Farm Hand
Seibels Organic
Bloomer, WI
08.2019 - 02.2021
- Observed animal behavior to detect signs of distress, strengthening attentiveness, and empathy.
- Partnered with colleagues to develop efficient strategies, demonstrating teamwork and adaptability.
Waitress
Frog and The Fly
Bloomer, WI
08.2018 - 02.2020
- Built rapport with diverse customers, enhancing communication and interpersonal skills.
- Managed multiple tasks in a fast-paced environment, strengthening organization and resilience.
- Remain professional in high pressure situations
- Use predictive logic to facilitate the most prompt and thorough service in any given situation.
Education
Bachelor of Science (B.S.) - Criminal Justice with Human Services
Colorado Technical University- Online
Colorado Springs, CO08-2027
Skills
- Empathy & Active Listening
- Crisis Intervention & Problem-Solving
- Machine Operation
- Teamwork & Collaboration
- Strong Attention to Detail
- Communication & Advocacy
- Customer service and care
- Relationship building
Certification
- Licensed Insurance Agent - (Life) Active 02/26-12/28
LANGUAGES
American Sign Language (Beginner, Self Taught)
Timeline
Agent
American Income Life
02.2026 - Current
Sr. Material Handler
Parker Hannifin
10.2021 - 01.2026
Farm Hand
Seibels Organic
08.2019 - 02.2021
Waitress
Frog and The Fly
08.2018 - 02.2020
Bachelor of Science (B.S.) - Criminal Justice with Human Services
Colorado Technical University- Online