Violet Mumbo
Minneapolis,Minnesota
Summary
Highly motivated and results-driven IT professional with experience in technical support, network administration, cloud computing, and cybersecurity. Seeking to leverage my expertise in CCNA, cloud solutions, and security protocols to contribute to a dynamic team and ensure the integrity, availability, and confidentiality of organizational data.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Century College
White Bear Lake, Minnesota
02.2022 - Current
- Provided technical support to end-users, resolving hardware and software issues efficiently
- Managed Active Directory, Group Policy, and Exchange Server environments
- Performed regular backups and disaster recovery planning to minimize data loss risks
- Assisted in network setup and configuration for new office locations
- Developed and maintained IT documentation and standard operating procedures (SOPs).
Studio Technician
Switch TV
06.2021 - 01.2022
- Configured and maintained Cisco routers and switches, ensuring network stability and security
- Monitored network performance and performed regular security audits to identify vulnerabilities
- Implemented and managed VPNs, firewalls, and intrusion detection systems to safeguard company data
- Migrated legacy systems to cloud platforms (AWS and Azure), optimizing performance and reducing costs
- Trained junior staff on network protocols and cybersecurity best practices.
Education
Associate of Applied Science in Information Technology -
Century College
White Bear Lake, MNBachelor of Arts - Journalism, Broadcast
Multimedia University
Skills
- Technical support
- Networking
- Cisco Routers & Switches
- VPN
- Firewall Management
- Cloud Computing
- Cybersecurity
- Intrusion Detection Systems
- Intrusion Prevention Systems
- MFA
- Encryption
- Operating Systems
- Windows Server
- Linux (Ubuntu, CentOS)
- MacOS
- Tools & Technologies
- Programming Languages
- Python
- PowerShell
Affiliations
- Member, Cisco champions
- Member, Cloud Security Alliance (CSA)
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Fundamentals
- Certified Information Systems Security Professional (CISSP)
- CompTIA Security+
Reference
Catherine Gnali
Director of diversity and inclusion
Century College
catherinegnali@gmail.com
612-791-1954
-
Tom Prescott
MS, Information Technology
ITT Faculty Century College
tom.prescott@century .edu
Timeline
IT Support Specialist
Century College
02.2022 - Current
Studio Technician
Switch TV
06.2021 - 01.2022
Associate of Applied Science in Information Technology -
Century College
Bachelor of Arts - Journalism, Broadcast
Multimedia University
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