Violet Stone

• Assisted customers with complaints, questions and concerns.
• Observed each team member to carry out duties and provided constructive criticism.
• Managed communication between associates and management, addressing key issues and needs.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Incorporated e-commerce objectives in social media platform management.
• Constructed new payment systems for online orders to optimize website shopping and boost sales.
• Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.

• Assessed clients and developed plans to meet needs.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Followed nutritional plans to prepare optimal meals.

All store operations

Inventory

Sales

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Established foundational processes for business operations.
• bought and assessed value of products