Violet Thao
Wausau,USA
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Briqs Soft Serve Ice Cream
Wausau, WI
03.2026 - Current
- Provided friendly customer service in a fast-paced environment
- Took customer orders accurately and handled cash and card transactions
- Prepared ice cream orders efficiently and correctly
- Maintained cleanliness of work areas and followed food safety standards
- Worked with team members to serve customers quickly and effectively
Front Desk Receptionist
V Beauty House
Wausau, WI
06.2023 - Current
- Greeted clients and created a welcoming environment
- Scheduled and managed appointments
- Answered phone calls and assisted customers with questions
- Processed payments and transactions
- Kept front desk area organized and professional
- Built strong customer service and communication skills
- Developed cleaning schedules that prioritized high-traffic areas for maximum impact on hygiene standards.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste through efficient ordering processes.
Education
High School -
Wausau East High School
Wausau, WISkills
- Customer service
- Communication
- Teamwork / collaboration
- Time management
- Cash handling
- Appointment scheduling
- Organization
- Fast learner
- Cleaning and sanitation
- Following safety and hygiene standards
- Workplace safety
- Computer skills
- Organizing work stations
- Product knowledge
LANGUAGES
Hmong: Full Professional Proficiency
English: Professional Proficiency
Timeline
Team Member
Briqs Soft Serve Ice Cream
03.2026 - Current
Front Desk Receptionist
V Beauty House
06.2023 - Current
High School -
Wausau East High School