VIOLETA MERIDA
Pittsburg,CA
Summary
Dedicated Cashier, Barista, food service and Catering with 18 years, retail experience in payment processing and customer service. Skilled in resolving issues and enhancing customer satisfaction through efficient service. Experienced Food Preparation team member adept at maintaining cleanliness and promoting a welcoming environment. Reliable Barista with expertise in crafting specialty beverages and managing high-volume tasks while fostering customer loyalty. Worked in the Catering department for 7 years, and Food service worker liked Salad Bar and Deli Bar.
Overview
20
20
years of professional experience
Work History
Food Service Worker
Sodexo- Waymo
07.2025 - Current
- Served hot breakfast buffet for customers, enhancing morning dining experience.
- Managed salad bar, ensuring freshness and presentation for customer satisfaction.
- Prepared and served Toast Bar.
- Assisted baristas with daily tasks after store opening.
Barista/Cashier
Sodexo -Kaiser
Walnut Creek, California
08.2023 - 07.2025
- Prepared Coffee Bar and serve during busy periods.
- Served a variety of drinks and beverages to customers at the café.
- Operated the cash register and processed customer transactions.
- Sanitized workstations, equipment, and dining areas throughout shifts.
- Made orders for whatever I need for the business.
Cashier and Barista
Sodexo
San Jose, CA
12.2006 - 01.2020
- Restocked and organized merchandise in front lanes, enhancing product visibility and accessibility.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Checked prices for customers and processed items sold by scanning barcodes.
- Guaranteed customer satisfaction by quickly delivering orders.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained composure and work quality under stress.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Cleaned counters, machines, utensils and seating areas daily.
- Delivered orders promptly to ensure high levels of customer satisfaction.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Organized, arranged, and re-stocked various stations, including buffet, salad bar, deli and service areas.
- Managed customer flow and maintained order by providing fast, efficient service.
- Trained new team members through positive reinforcement and supportive coaching, fostering a collaborative work environment.
- Provided training and information to coworkers and customers regarding new product offerings.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained regular and consistent attendance and punctuality.
- Cover Barista during Vacation.
- Work for 7 years in the Catering Department.
Education
GED : High School -
Escuela Popular/Center For Training And Careers Family Learning
San Jose, CASkills
- Beverage Preparation
- Recipe Knowledge
- Food safety
- Sanitation Standards
- POS System Management
- Cash register operation
- Credit card processing
- Refunds and exchanges
- Merchandise replenishment
- Customer service excellence
- Customer assistance
- Customer Relations
- Cleaning
- Verbal communication
- Problem Solving
- Coffee Machinery
- Beverage preparation
SKILLS
Fluent in English and Spanish
Timeline
Food Service Worker
Sodexo- Waymo
07.2025 - Current
Barista/Cashier
Sodexo -Kaiser
08.2023 - 07.2025
Cashier and Barista
Sodexo
12.2006 - 01.2020
GED : High School -
Escuela Popular/Center For Training And Careers Family Learning