Violeta Giannina Dubrez Bustos
South Lake Tahoe,USA
Summary
Enthusiastic and dedicated professional from Paraguay, driven by a strong passion for continuous learning and good customer service. Recognized for a sociable and proactive demeanor, complemented by a team-oriented mindset and proven experience in customer-facing roles. A positive approach to challenges fosters effective problem-solving and collaboration, ensuring client satisfaction and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Mammoth Mountain
Mammoth Lakes, CA
01.2023 - 01.2024
- - Delivered friendly and efficient service in a fast-paced environment.
- - Anticipated guests’ needs and maintained cleanliness of dining areas.
Customer Service & Product Sales
Bastion S.A.
Asunción, Paraguay
01.2023 - 01.2023
- - Assisted clients and ensured product quality and customer satisfaction.
- - Handled phone inquiries and provided sales support.
Kitchen Assistant (Work & Travel Program)
French Lick Resort
French Lick, Indiana
01.2022 - 01.2023
- - Rotated through kitchen, laundry, and guest service areas.
- - Delivered consistent quality and exceeded guest expectations.
Call Center Agent
Voicenter 'Claro PY'
Asunción, Paraguay
01.2022 - 01.2022
- - Responded to customer inquiries and resolved service issues.
- - Maintained high customer satisfaction through clear communication.
Community Manager
Creativo Estudio Creativo
Asunción, Paraguay
01.2020 - 01.2022
- - Managed social media accounts and scheduled content.
- - Created engaging posts, responded to messages, and planned campaigns.
Education
Bachelor’s Degree - Diplomatic Sciences
Universidad Católica Nuestra Señora de la Asunción
High School Diploma - undefined
Colegio Privado María Auxiliadora
01.2019
Skills
- - Bilingual: Spanish (Native), English (Professional)
- - Customer Service & Sales
- - Social Media Management
- - Creative Content Writing
- - Microsoft Office Suite (Word, Excel, PowerPoint)
- - Fast Learner & Adaptable
- - Team Collaboration
Certification
- - English Intensive Program (2018–2020) Ministry of National Defense Higher Institute – Paraguay
- - British English (3 semesters) ANGLO English School – Paraguay
- - Administrative Professional Certification South American Computer Integration (I.S.I) – 2021
- Trained in Microsoft Word, Excel, and PowerPoint
LANGUAGES
- Spanish: Native
- English: Professional Proficiency
Timeline
Restaurant Busser
Mammoth Mountain
01.2023 - 01.2024
Customer Service & Product Sales
Bastion S.A.
01.2023 - 01.2023
Kitchen Assistant (Work & Travel Program)
French Lick Resort
01.2022 - 01.2023
Call Center Agent
Voicenter 'Claro PY'
01.2022 - 01.2022
Community Manager
Creativo Estudio Creativo
01.2020 - 01.2022
High School Diploma - undefined
Colegio Privado María Auxiliadora
Bachelor’s Degree - Diplomatic Sciences
Universidad Católica Nuestra Señora de la Asunción