Violette Skinner
Kansas City,MO
Summary
Organized and empathetic individual looking to make a positive impact in our community.
Overview
13
13
years of professional experience
Work History
Retail Store Coordinator
Wayside Waifs
Kansas City, MO
07.2019 - 09.2023
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
- Created reports on inventory levels, trends, costs, deliveries. for upper management.
- Investigated any issues related to incorrect shipments or billing errors.
- Conducted market research to identify trends in the pet industry and develop new product ideas accordingly.
- Provided training sessions for volunteers on how to properly handle, store, display, and promote pet products.
- Developed and implemented marketing strategies to increase pet product sales.
Adoptions Counselor
Wayside Waifs
Kansas City, MO
10.2014 - 07.2019
- Matched adopters with a pet(s) that match their lifestyle, including introducing adoptable dogs to the adoptive families resident dog(s) to ensure proper matchmaking.
- Participated in emergency animal rescue operations as needed.
- Provided customer service by answering questions related to pet products, animal care, training and the overall wellbeing of the animals.
- Organized animal adoption events and promoted animals to potential adopters.
- Cross trained in other departments to ensure smooth workflow.
Closing Manager/Dog Trainer
Kennel Creek
Kansas City
10.2013 - 10.2014
- Hired, trained and guided closers to improve productivity and sales.
- Created individualized training plans for each dog based on their needs and abilities.
- Stayed up-to-date on new developments in canine behavior research and trends in the industry through continuing education courses and professional networking opportunities.
Kennel Technictian
Kennel Creek
Overland Park, Kansas
10.2012 - 10.2013
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Scheduled appointments, managed customer inquiries, including providing tours of the facility.
Line Cook/Drive Thru Attendant
Braum's
Moore, OK
08.2010 - 09.2012
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
High School Diploma -
Moore High School
Moore, OK05-2011
Skills
- Customer Service
- Team Management
- Animal Handling
- Event Planning and Execution
- Conflict resolution abilities
- SOP compliance
- Reliability
- Organizational Skills
- Inventory Management
Timeline
Retail Store Coordinator
Wayside Waifs
07.2019 - 09.2023
Adoptions Counselor
Wayside Waifs
10.2014 - 07.2019
Closing Manager/Dog Trainer
Kennel Creek
10.2013 - 10.2014
Kennel Technictian
Kennel Creek
10.2012 - 10.2013
Line Cook/Drive Thru Attendant
Braum's
08.2010 - 09.2012
High School Diploma -
Moore High School