Violette Wallace
Lewisville
Summary
Customer service professional with extensive experience in cash handling and customer relations. Recognized for delivering fast, accurate service and effectively resolving customer complaints. Proven ability to maintain an organized workplace while demonstrating strong communication and interpersonal skills. Experienced in food preparation and safety procedures, thriving in high-volume, team-oriented environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Associate
Buc-ee's
Fort Worth
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Rotated stock as needed to keep freshness intact.
- Measured out ingredients accurately to ensure consistent product quality.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Kept records of daily production numbers for each type of item produced.
- Designed appealing product displays to maintain unique presentation.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Cashier
Buc-ee's
Fort Worth
04.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cafe Associate
Sam's Club
Fort Worth
06.2022 - 04.2024
- Demonstrated knowledge of basic cooking techniques when preparing meals for customers.
- Managed time effectively to complete daily tasks on schedule.
- Maintained a clean, organized work area to ensure food safety standards were met.
- Verified food was served at the correct temperature to reduce risks.
- Restocked shelves and display cases with food items.
- Prepared variety of food dishes by following strict recipe guidelines.
- Communicated well with other team members to ensure smooth operations within the store.
- Ensured product freshness by monitoring expiration dates and rotating stock as needed.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
Education
High School Diploma -
South Hills High School
Fort Worth, TX05.2020
Some college - Aquatic Biology
Tarrant County College District
USSkills
- Team development
- Complex problem-solving
- Cash handling
- Product labeling
- Stock rotation
- Decision making
- Detail-oriented
- Effective multitasking
- Safe food handling
- Oral and written communications
Certification
Food Handlers Certificate
TABC Certificate
References
References available upon request
Languages
English, Native
Timeline
Food Associate
Buc-ee's
10.2024 - Current
Cashier
Buc-ee's
04.2024 - Current
Cafe Associate
Sam's Club
06.2022 - 04.2024
High School Diploma -
South Hills High School
Some college - Aquatic Biology
Tarrant County College District
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