VIPIN KARDAM
Scottsdale,AZ
Summary
To secure a challenging position that allows to utilize past experiences in order to gain opportunities for future growth. Efficient Accounts Receivable Specialist offering years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Versum Materials LLC
01.2022 - 01.2023
- Complete order entry into the enterprise resource planning system, maintaining >98% accuracy
- Manage the invoicing of all Field Services and Megasys orders
- Create deliveries and shipments based on sales and stock transport orders for domestic and international shipments
- Schedule shipments of manufactured and purchased materials to customer or field locations to maintain >98% On-time delivery
- Provide a focus contact point for all customer accounts
- Coordinate International imports and exports
- Communicate sales order information to customers, internal and external, as required
- Interface with customers by phone and e-mail
- Interface with planning, sales, engineering, manufacturing, accounting, and product management
Senior Accounts Receivable Analyst
Versum Materials LLC
01.2018 - 01.2022
- Monitor accounts and incoming payments
- Perform verifying, classifying, computing, posting and recording accounts receivable data
- Strategically partnered with the Sales team to proactively resolve customer delinquencies before shipments were delivered
- Process credit/debit memos based on analysis of deductions (short pay/overpay) research
- Respond to and resolve billing issues and questions
- Reconcile the accounts receivable ledger
- Posting invoices on customer portals such as Ariba and Taulia.
Senior Accounts Receivable Coordinator
Campari America
01.2017 - 01.2018
- Processes bailment inventory transactions including preparing sales orders, resolving pricing discrepancies, recording inventory movements, reconciling inventory records
- Process logistics invoices for bailment related expenses to include handling, storage fees and out of stock fees
- Interacts frequently with Control state agencies on invoicing, collection matters, warehousing fees, inventory balances and movements and keeps management advised when necessary
- Interacts with Sales and Customer Service, by meeting regularly, responding to requests and explaining procedures
- Identifies, develops and implements procedures to drive continuous improvements including providing leadership in the design and maintenance of the Control state invoice processing
- Reconciles general ledger accounts monthly and assists with semi-annual review and annual external audit.
Senior Accounts Receivable Analyst
Robert Half - LeapFrog
01.2016 - 01.2017
- Manage accounts receivable including collections, account reconciliation and deductions
- Partner with various teams within the company to reduce DSO and ensure timely resolution of chargebacks
- Ensure that all postings are processed in a well-documented, timely and accurate manner with proper approval
- Maintain various reports in excel for the purpose of driving action and improvements
- Manage credit hold releases and post cash application as needed.
Senior Credit and Collections Analyst
Baker and Taylor
01.2015 - 01.2016
- Built collections partnership with large customer accounts, resulted in a 20% delinquency reduction
- Responsible for working daily hold report, including resolution of declined credit cards, over credit limits and past due balances
- Provide support to the AR team through process improvement initiatives, reporting, and metrics
- Assist all levels within the AR teams to streamline workflows and assist in problem resolution
- Participate and contribute to the department’s ongoing process improvement projects.
Team Leader
Genpact
01.2011 - 01.2013
- Hospira)
- Prioritized, allocated and lead daily work for team members
- Updated customer name and address changes
- Prepared monthly operational dashboards and trackers, including process metrics
- Assisted in the development of desk level procedures
- Recommended process improvements, worked with the internal customer to reduce cycle time and measure overall improvements.
Process Developer – Cash Application/Deduction Analyst
Genpact, Hospira
01.2009 - 01.2010
- Cash receipts processing, including ACH and check deposits
- Proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution
- Developed weekly reporting for all cash application and unapplied cash, including EDI, checks, and wires
- Followed-up on aged unapplied cash to receive proper remittance information
- Followed up with customers on open issues, ensuring timely resolution
- Received and processed credit applications for new customers
- Genpact
Process Associate Accounts Receivable
Swiss Re
01.2007 - 01.2009
- Cash receipts processing, including ACH and check deposits
- Followed up with customers on open issues, ensuring timely resolution
- Prepared tracker evaluating customer payment metrics.
Education
Bachelor of Business Commerce -
Manav Bharti University
Skills
- CERTIFICATION/TRAINING/SPECIAL SKILLS
- Genpact - 3 Star Lean Ace Certified
- Advanced Excel, SAP, Oracle 11i, Oracle R12
Timeline
Customer Service Representative
Versum Materials LLC
01.2022 - 01.2023
Senior Accounts Receivable Analyst
Versum Materials LLC
01.2018 - 01.2022
Senior Accounts Receivable Coordinator
Campari America
01.2017 - 01.2018
Senior Accounts Receivable Analyst
Robert Half - LeapFrog
01.2016 - 01.2017
Senior Credit and Collections Analyst
Baker and Taylor
01.2015 - 01.2016
Team Leader
Genpact
01.2011 - 01.2013
Process Developer – Cash Application/Deduction Analyst
Genpact, Hospira
01.2009 - 01.2010
Process Associate Accounts Receivable
Swiss Re
01.2007 - 01.2009
Bachelor of Business Commerce -
Manav Bharti University
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