Jacqueline Warner
Scottsdale,AZ
Summary
Graduated magna cum laude with a Bachelor of Science in Psychology and a minor in Sociology, complemented by two years of advanced studies in social work. Extensive experience in mental health and substance use has fostered a deep commitment to supporting individuals on their journeys toward recovery and well-being. I am eager to use my knowledge and unique skill set to merge into a new field, driven by a passion for continuous growth in new settings that provide opportunities beyond my educational background.
Overview
9
9
years of professional experience
Work History
Manager/Bartender
Sushi Brokers
02.2016 - 07.2025
- Excellent verbal communication skills with customers, employees and distributors
- Maintain professional relationships with employees, customers, and distributors
- Responsible for managing a restaurant and ensuring that all employees stay on task
- Used customer service skills to make a great experience for the guest
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Sales Representative
Titan Roofing
01.2024 - 12.2024
- Door-to-door (D2D) sales
- Acted as project manager
- Made sales calls to potential and current clients
- Made sure all tasks for each sale were handled professionally and efficiently
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Executive Assistant
United Processing Association
03.2020 - 04.2023
- Handled day-to-day tasks for the CEO
- Made sales calls to current and potential purchasers
- Organized dinners for CEO, employees, & potential partners
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Education
Master of Science - Social Work
Arizona State University
Tempe, AZ12-2024
Bachelor of Science - Psychology, Minor-Sociology
Arizona State University
Tempe, AZ12.2019
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Sales presentations
- Sales closing
- Complex Problem-solving
- Proficient with: Microsoft Excel, Word, PowerPoint, Basic Computer Skills, Phone skills and etiquette
Timeline
Sales Representative
Titan Roofing
01.2024 - 12.2024
Executive Assistant
United Processing Association
03.2020 - 04.2023
Manager/Bartender
Sushi Brokers
02.2016 - 07.2025
Master of Science - Social Work
Arizona State University
Bachelor of Science - Psychology, Minor-Sociology
Arizona State University
Internships
- Evolution Way Recovery Center, August 2016-May 2017
- Helped facilitate group therapy
- Did intakes with new clients & prepared paperwork for insurance
- Talked one on one with clients
- ASU Opioid Academy, August 2020-May 2021
- Conducted Research on opioid crisis
- Group research presented on solutions to the opioid crisis
- Final presentation presented at a professional conference
- Arizona Women’s Recovery Center, August 2020-May 2021
- Facilitated trauma therapy groups
- Facilitated parenting groups
- Private Practice Trauma Therapy, August 2023-December 2023
- Conducted and recorded notes for insurance and therapists
- One-on-one CBT therapy with clients
- Conducted meetings with potential mental health agencies to collaborate
- Aleca Hospice, January 2024-May 2024
- Met with multiple clients weekly to monitor progress
- Conducted assessments to identify decline in client health
- Engaged in community outreach to other mental health agencies
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