Vipinjit Kaur
Mountain House,California
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Overview
3
3
years of professional experience
Work History
Medical Billing Representative
Webster orthopedics
San Ramon
06.2019 - 10.2020
- Communicated regularly with patients to ensure timely payment of balances due.
- Provided customer service support by responding promptly to phone calls or emails from providers or customers seeking assistance with billing issues.
- Updated patient demographics such as address changes or insurance coverage updates within practice management system.
- Assisted patients in understanding their bills and provided guidance regarding payment options.
- Reviewed and processed medical insurance claims for accuracy, completeness and compliance with insurance regulations.
- Maintained accurate records of all billing activities in accordance with HIPAA standards.
- Documented all efforts made towards collections including letters sent, phone conversations.
- Verified patient eligibility for services through online portals or via telephone contact with insurance companies.
Customer Service Representative
Viaanai Inc
Lathrop
06.2017 - 07.2019
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
Education
Bachelor of Science - Physics,mathematics Chemistry
Punjabi University
IndiaSkills
- Student Engagement
- Cognitive and behavioral development
- Flexible and adaptive
- Effective listening
- Child Development
Timeline
Medical Billing Representative
Webster orthopedics
06.2019 - 10.2020
Customer Service Representative
Viaanai Inc
06.2017 - 07.2019
Bachelor of Science - Physics,mathematics Chemistry
Punjabi University
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