Summary
Overview
Work History
Education
Skills
Timeline
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VIRASAK SAVANPHAYPHAN

Wood Village,OR

Summary

Hardworking and reliable with strong ability. Well-organized in coordinating. Excellent communication, customer services and multitasking skills with observant nature and strong safety focus. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Uber Driver

Uber Company- Portland, OR
Portland, OR
02.2016 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Transported clients to specified destinations safely and on-time.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Assisted with loading and unloading freight when necessary.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Modified existing software systems to enhance performance and add new features.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.

Shipping Department/ Crane Chaser

Evraz Oregon Steel Mill- Portland, OR
Portland, OR
06.2011 - 09.2015
  • Trained new employees on proper handling techniques of hazardous materials as well as safe lifting practices.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Organized storage areas to maximize movement and minimize labor.
  • Assessed job sites to determine work needed.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Checked loaded materials compared to work orders for correctness.
  • Inspected packaging material prior to use in order to ensure that it meets required standards.
  • Maintained accurate inventory records of shipped items using a computerized system.
  • Received, processed and restocked returns.
  • Inspected equipment for wear, specifications adherence and issues.
  • Monitored workers and reviewed completed work for proper performance.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Loaded or unloaded deliveries and shipments, taking care to avoid damage and safety risks.
  • Read and interpreted blueprints to ensure proper placement of materials.
  • Adjusted controls such as levers, pedals, throttles, brakes, switches and buttons to control crane movement or functions such as hoisting and lowering booms, slewing and traversing cranes on rails, swinging loads horizontally and vertically, extending outriggers, setting up jibs and activating auxiliary hoists.
  • Communicated effectively with co-workers and supervisors regarding any issues or concerns related to the job site or equipment operation.
  • Cleaned and lubricated cables, pulleys and grappling devices.
  • Utilized remote controls or radio devices to operate the crane.
  • Followed related safety regulations, contract requirements, company policies and operating procedures.
  • Adhered to OSHA safety standards and precautions including weight capacity, tag lines and ground stability.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

David Douglas High School
Portland, OR
06-1994

Skills

  • Supervision and Leadership
  • Attention to Detail
  • Organization and Time
  • Friendly, Positive Attitude
  • Multitasking
  • Assembly and Packaging
  • Chemical Handling
  • Instrument Sterilization
  • Diagnostic Testing
  • Assembling Packages
  • Delivering Equipment
  • Equipment Testing
  • Quality Control
  • Ordering Supplies
  • Recording Test Results
  • Verbal Communication
  • Problem-Solving

Timeline

Uber Driver

Uber Company- Portland, OR
02.2016 - Current

Shipping Department/ Crane Chaser

Evraz Oregon Steel Mill- Portland, OR
06.2011 - 09.2015

High School Diploma -

David Douglas High School
VIRASAK SAVANPHAYPHAN