Virgen Lugo

• Organized patient charts a day prior sessions began.
• Ensured that all instruments used during exams are cleaned properly after each use according to established protocols.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Documenting notes during patient visits.
• Incorporated outside records into charts and EHR.
• Administered rapid tests for COVID and strep
• Answered phones, scheduling appointments and managing patient flow while greeting visitors in a professional manner.
• Organizing and keeping areas sanitized
• Computer skills
• Verifying confidentiality of patient's information
• Administering injections, medications and treatments as directed by the physician.
• Prepared laboratory specimens for analysis
• Assisting physicians with patient care by taking vital signs, patient histories
• Checking/verifying Eligibility

• Balanced daily cash drawer totals at the end of each shift.
• Performed administrative tasks such as filing paperwork or updating databases.

• Kept area clean to meet OSHA standard

• Handles complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure a resolution

• Collected payments and provided accurate change.
• Accurately completed customer transactions, including money transfers, payments and currency exchanges.
• Maintained accurate records for all financial transaction

• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Assisted cashiers with processing customer payments and documenting orders.
• Assisted in training new servers.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Inspected dishes and utensils for cleanliness.

• Strong communication skills and time management

• Provided excellent customer service to ensure satisfaction.

• Sorted and counted articles removed from dryers to fold, wrap or hang items.
• Used pressing machines and hand irons on appropriate garments.
• Started washers, dry cleaners, driers or extractors and regulated machine processes.
• Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
• Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
• Inspected soiled articles to determine sources of stains, locate color imperfections and identify items requiring special treatment.