Virgil Cannon
Lake Villa,IL
Summary
Entrepreneurial-minded e-commerce professional with a strong track record of driving robust sales growth and exceeding customer expectations in online retail. Proven ability to provide personalized customer service, ensuring prompt order fulfillment and proactive issue resolution. Experienced in optimizing operations and maintaining high standards of service delivery to enhance customer satisfaction and retention.
Overview
12
12
years of professional experience
Work History
Independent E-commerce Owner
Krueger Business Team
Remote
01.2023 - Current
- Founded and oversee operations of a thriving e-commerce venture, consistently achieving robust sales growth and exceeding customer expectations
- Provide personalized customer service, ensuring prompt order fulfillment and proactive resolution of inquiries to maintain high satisfaction levels.
Restaurant Lead
Taste of Paris
Mundelein, Illinois
06.2012 - Current
- Spearheaded kitchen operations, optimizing efficiency and maintaining impeccable standards of food quality and service delivery
- Elevated customer satisfaction through attentive service and timely order management, resulting in positive reviews and repeat business.
Small Group Mentor
Wheaton College
Wheaton, Illinois
09.2018 - 12.2023
- Guided and inspired peers through academic and personal challenges, fostering a collaborative environment that enhanced communication and teamwork skills
- Facilitated engaging activities to strengthen group cohesion and individual growth, ensuring a supportive and inclusive atmosphere.
Summer Landscaping Crew
Wheaton College
Wheaton, Illinois
05.2023 - 08.2023
- Executed comprehensive landscaping tasks with precision and adherence to safety protocols, enhancing the aesthetic appeal and functionality of outdoor spaces.
Farmers Market Vendor
Umland's Crunchy Cheese
Marengo, Illinois
05.2023 - 08.2023
- Cultivated strong customer relationships through personalized service and product recommendations, consistently driving sales and exceeding revenue targets
- Managed financial transactions with accuracy and efficiency, ensuring seamless business operations and financial accountability.
Summer Sales Associate
Lucky Brand
Pleasant Prairie, Wisconsin
05.2022 - 08.2022
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly to uphold the brand's reputation for excellence
- Collaborated seamlessly with team members to maintain a well-organized and welcoming store environment, optimizing customer satisfaction and loyalty.
Summer Camp Counselor
Camp Peacock
Lindenhurst, Illinois
06.2018 - 08.2021
- Supervised and motivated diverse groups of children through engaging activities, ensuring their safety, enjoyment, and personal growth during camp sessions.
Fundraiser Coordinator
Bernie's Book Bank
Grayslake, Illinois
12.2017 - 01.2018
- Organized and executed successful fundraising campaigns, achieving significant results in collecting 2,200 books to support educational initiatives for underprivileged children.
Education
Bachelor of Arts - Business Economics
Wheaton College
12.2023
Skills
- Upselling
- Stress Management
- Personnel Management
- Resource Management
- Communication
- Positive Engagement
- Willingness to Learn
- Salesmanship
Timeline
Summer Landscaping Crew
Wheaton College
05.2023 - 08.2023
Farmers Market Vendor
Umland's Crunchy Cheese
05.2023 - 08.2023
Independent E-commerce Owner
Krueger Business Team
01.2023 - Current
Summer Sales Associate
Lucky Brand
05.2022 - 08.2022
Small Group Mentor
Wheaton College
09.2018 - 12.2023
Summer Camp Counselor
Camp Peacock
06.2018 - 08.2021
Fundraiser Coordinator
Bernie's Book Bank
12.2017 - 01.2018
Restaurant Lead
Taste of Paris
06.2012 - Current
Bachelor of Arts - Business Economics
Wheaton College
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