Summary
Overview
Work History
Education
Skills
Strengths Skills
References
Timeline
Generic
Virgil Henley

Virgil Henley

Marysville,WA

Summary

Versatile [Job Title] with a background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status, and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

17
17
years of professional experience

Work History

Project Coordinator V

T-Mobile
01.2023 - 01.2024
  • Lead project coordination activities, including gathering project information, schedules, and tasks
  • Assisted in developing project workflows and maintaining documentation control
  • Coordinated and led meetings to ensure effective communication with stakeholders
  • It is updated and maintained in the SNOW/CMDB database daily.
  • Maintained database and spreadsheets with accurate inventory and status.

Associate Project Manager

HCL
01.2020 - 01.2022
  • Managed self-host communications and reporting for all programs
  • Engaged with product teams for device redirection and issue troubleshooting
  • Implemented systems and processes for hardware and image builds to improve efficiency.
  • Designed and managed the Surface Selfhost Tool Project, impacting over 1,000 users.
  • Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.
  • Participated in continuous improvement efforts within the organization by contributing ideas for process enhancements based on lessons learned from previous projects.
  • Coordinated cross-functional teams to successfully achieve project milestones and objectives.

Process Assistant

Amazon
01.2019 - 01.2022
  • Supported management in daily department duties and led meetings
  • Tracked and reported ATS/labor hours and ensured area performance goals were met
  • Participated in Operational Excellence and safety initiatives
  • Reviewed and updated SOPs as required and addressed safety hazards.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Technical Product Manager

Microsoft
01.2007 - 01.2016
  • Served as the event technical lead for high-profile tier 1 events and keynotes
  • Worked with engineering teams to develop product demonstration scenarios
  • Managed active hardware device inventory and resource planning for major events
  • Provided technical management for major marketing events, including end-to-end lifecycle management.
  • Enhanced team collaboration, implementing agile methodologies for more effective project management.
  • Ensured timely delivery of products by proactively identifying risks and mitigating potential roadblocks in the development process.
  • Mentored junior team members, fostering growth in their technical knowledge and project management skills.
  • Managed stakeholder expectations effectively by maintaining constant communication throughout the product lifecycle.

Education

Information Technology

ITT Technical Institute
Bothell

Skills

  • Problem-Solving
  • Project Coordination
  • Time Management
  • Detail Oriented
  • Decision-Making
  • Customer Service
  • Event Planning and Execution
  • Technical Support
  • Hardware development

Strengths Skills

  • Team Leadership
  • Business Development
  • Event Planning
  • Product Marketing
  • Strategic Planning
  • Executive Support
  • Cloud Computing
  • Wireless Networking
  • Computer Lab Management
  • Networking
  • Windows / Windows Server / Windows Deployment
  • WDS Imaging
  • Technical Support

References

Available upon request.

Timeline

Project Coordinator V

T-Mobile
01.2023 - 01.2024

Associate Project Manager

HCL
01.2020 - 01.2022

Process Assistant

Amazon
01.2019 - 01.2022

Technical Product Manager

Microsoft
01.2007 - 01.2016

Information Technology

ITT Technical Institute

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Virgil Henley