Virginia Almaati
Odenville,AL
Summary
Versatile, teamwork-oriented professional with 15+ years of experience in sales, customer service, market research, and management. Proven track record of driving business growth, improving customer satisfaction, and ensuring compliance with legal requirements. Skilled in budgeting, upselling, and following current market trends, continually staying abreast of what's in-demand and driving further growth in sales. Creative in marketing and merchandising to cultivate attractive and nuanced ideas for businesses. Knowledgeable in multiple languages, including English, Russian (fluent), with basic understanding of Egyptian Arabic and Spanish.
Overview
13
13
years of professional experience
Work History
COO and General Manager
Mountainview Package Store Inc.
Leeds, USA
01.2020 - Current
- Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
- Utilized social media platforms to expand brand awareness and engage with target audience
- Introduced new products based on market demand analysis
- Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
- Maintained accurate financial records, including budgeting, forecasting, and expense tracking
- Filing for and renewing all necessary licensing documentation and necessary endorsements
General Manager
Golden Sands Liquors Inc.
Brooklyn, USA
01.2016 - Current
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Implemented cost-saving measures
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
- Implemented effective marketing strategies that increased customer traffic
Sales Associate
Golden Sands Liquors Inc.
Brooklyn, USA
01.2014 - 01.2016
- Created visually appealing merchandise displays that increased foot traffic and sales
- Provided exceptional customer service, resolving inquiries and complaints
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment
- Effectively communicated promotions, discounts, and special offers to customers
Assistant Manager
Neptune Kebab House
Brooklyn, USA
01.2012 - 01.2014
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss
- Maintaining high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
- Selected the highest quality produce and ingredients at various wholesalers
Assistant Sales Floor Manager
Neptune Corner Grocery
Brooklyn, USA
01.2012 - 01.2014
- Creative and attractive merchandising of products on the sales floor
- Placing orders for inventory and leading inventory management
- Complying will all health and safety regulations to ensure excellent service and quality
- Maintaining a clean and thriving work environment
Education
Some college - Criminal Justice
SNHU
Manchester, NH01.2025
Certification - Home Health Aide - Health And Wellness
International Development Institute
Brooklyn, NY05-2015
Skills
- Customer service
- Market research
- Recruiting
- Budgeting
- Law enforcement
- Security
- Business Development
- Social media strategy
- Upselling
- Pricing
- Problem-solving
- Teamwork
- Marketing
- Sales
- Communication skills
- General management and administration
- Cross-functional teamwork
- Financial management
- B2B sales
Languages
- English, Fluent
- Russian, Fluent
- Egyptian Arabic, Beginner
- Spanish, Beginner
References
References available upon request.
Timeline
COO and General Manager
Mountainview Package Store Inc.
01.2020 - Current
General Manager
Golden Sands Liquors Inc.
01.2016 - Current
Sales Associate
Golden Sands Liquors Inc.
01.2014 - 01.2016
Assistant Manager
Neptune Kebab House
01.2012 - 01.2014
Assistant Sales Floor Manager
Neptune Corner Grocery
01.2012 - 01.2014
Some college - Criminal Justice
SNHU
Certification - Home Health Aide - Health And Wellness
International Development Institute
Similar Profiles
Taranpreet SinghTaranpreet Singh
Store Clerk/Cashier at MountainView Liquor StoreStore Clerk/Cashier at MountainView Liquor Store
James A. ChumleyJames A. Chumley
Sales Associate/Stocker at Mega Package StoreSales Associate/Stocker at Mega Package Store
Renita HarrisRenita Harris
Sales Associate at MCCS Package StoreSales Associate at MCCS Package Store
Katie ParentKatie Parent
People Lead at WalmartPeople Lead at Walmart
Emma WorkmanEmma Workman
Information Systems Technician at United States Navy, USNInformation Systems Technician at United States Navy, USN