Virginia Begley
Gauley Bridge,WV
Summary
Dynamic and detail-oriented professional with extensive experience in both healthcare and postal services, notably at the United States Postal Service. Excelled in patient care and mail management, demonstrating critical thinking and exceptional communication skills. Proven track record of enhancing customer satisfaction and streamlining administrative operations, ensuring efficiency and accuracy in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Postal Clerk
United States Postal Service
03.2020 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Monitored inventory of postage stamps and made orders to replenish.
- Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
Medical Assistant
Raleigh County on Aging
01.2016 - 04.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Ashton Medical Center
04.2014 - 05.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
No Degree - Medical Assistant
Ross Medical Education Center
Charleston, WV05-2014
No Degree - Nursing
Mountain State University
Beckley Wv07-2003
High School Diploma -
Oak Hill High School
Oak Hill, WV05-2003
No Degree - HOSA Nursing
Fayette Plateau Vocational And Technical
Oak Hill, WV05-2003
Skills
- Workplace safety
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Post office operations
- Team collaboration
- Mail forwarding
- Expenses tracking
- Package handling
- Deadline oriented
- Postal regulations
- Microsoft office
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Medical terminology
- Multitasking and organization
- Computer skills
- Attention to detail
- Medical reception
- Front desk operations
- Patient confidentiality
- Office administration
- Cash handling
- Time management skills
- Front office operations
- Back office operations
- Office 365 connectivity
- Administrative operations
- In-office surgical procedures
Timeline
Postal Clerk
United States Postal Service
03.2020 - Current
Medical Assistant
Raleigh County on Aging
01.2016 - 04.2018
Medical Assistant
Ashton Medical Center
04.2014 - 05.2015
No Degree - Medical Assistant
Ross Medical Education Center
No Degree - Nursing
Mountain State University
High School Diploma -
Oak Hill High School
No Degree - HOSA Nursing
Fayette Plateau Vocational And Technical
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