Virginia Brown

Over twenty years of successful experience in operations and accounts receivable management in the healthcare industry. Able to provide business office management and training for Hospitals, Physician Practices, Home Health, DME and Infusions operations. Specific areas of expertise include Software Training and Implementation, ICD9/CPT Coding, Billing requirements for Medicare, Medicaid, Workers Compensation as well as major Commercial payers, Experience with the follow electronic billing software; Florida Share, NEIC, EDS, Emdeon, TDH Connect, GPNET, Lytec, CPRplus, SME, Meditech, Allscripts Homecare, Collections and Cash Application, Scheduling (home health/hospice and physician appointments), Insurance Verification/Authorization, Managed Care Price Negotiations, Accounts Payable Processing, Payroll Processing, Lean Six Sigma Principles (Green Belt level)

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

• While direction operations for Spectraclaim, implemented billing and collections processes for 200 bed hospital business office that resulted in reduction in A/R days from 80 to 60
• As Sr. Director of Operations at Coram developed a cross functional team and executed a strategy that resulted in a 50% reduction in suspended billing, exceeding assigned goals consistently.
• While with Quantum Health Resources (Home Infusion) led team responsible for negotiating pricing and developing standardized billing codes for a regional home infusion managed care contract with BC/BS of Texas.
• At Columbia Homecare Group contributed to and edited the Business Operations Process Guide for Home Health Agencies
• Leading A/R solutions consulted with Baylor Home infusion and organized a team to conduct an 'A/R Clean-up' that resulted in a 75% increase in monthly collection in 60 days.

• Homecare Manager – Certificate
• ICD9/CPT Coding Certificate
• Sklar Practice Management Seminar – Collecting Unpaid Accounts
• Practice Productivity Seminar – How to Improve Collections
• Assertiveness Skills of Women Managers and Supervisors
• Moorestream Green Belt Certification