VIRGINIA Callister
Queen Creek
Summary
Dynamic and detail-oriented professional with extensive experience as a Background Investigator at the Arizona Department of Public Safety. Proven expertise in conducting thorough background investigations and effective communication, ensuring compliance and enhancing public safety. Recognized for timely case completion and fostering trust within the community through strong interpersonal skills.
Overview
21
21
years of professional experience
Work History
Background Investigator
Arizona Department of Public Safety
07.2017 - 12.2021
- Conducted thorough background checks to verify applicant histories and ensure compliance with regulatory standards.
- Analyzed criminal records and employment histories to assess candidate suitability for law enforcement positions.
- Collaborated with various agencies to gather information and streamline investigative processes.
- Developed detailed reports summarizing findings and recommendations for hiring decisions.
- Maintained confidentiality of sensitive information while adhering to legal regulations during investigations.
- Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
- Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
- Identified potential risks within applicant backgrounds through careful examination of financial records, criminal history, and employment records.
Police Officer/State Trooper
Arizona Department of Public Safety
05.2003 - 05.2007
- Enforced state laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents, ensuring accurate documentation and evidence collection.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Apprehended offenders and conducted interviews and interrogations.
- Assisted at the Police Academy as an actor and evaluator in Training Scenarios for the trainees.
Police Officer
Show Low Police Department
12.2000 - 05.2002
- Enforced traffic laws to enhance public safety and reduce incidents.
- Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with community members to foster trust and improve police-community relations.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Provided testimony in court proceedings.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Education
No Degree - Law Enforcement/Criminal Justice Studies
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ03-2001
No Degree - General Studies
Northern Pioneer College
Show Low, AZ01-1996
Diploma - Surgical Technology
The Bryman School
Phoenix, AZ 09-1995
Skills
- Interview techniques
- Effective communication skills
- Background investigations
- Effective writing skills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Timeline
Background Investigator
Arizona Department of Public Safety
07.2017 - 12.2021
Police Officer/State Trooper
Arizona Department of Public Safety
05.2003 - 05.2007
Police Officer
Show Low Police Department
12.2000 - 05.2002
No Degree - Law Enforcement/Criminal Justice Studies
Maricopa Community Colleges, Rio Salado Community College
No Degree - General Studies
Northern Pioneer College
Diploma - Surgical Technology
The Bryman School