Experienced with coordinating clinical operations and improving patient care processes. Utilizes effective communication and detailed record-keeping to ensure smooth workflow and compliance. Strong understanding of team collaboration and adaptable support in dynamic healthcare environments.
Employed as clinical care coordinator for Peds Pulmonary Division past 8 years. Was assigned to manage the Peds Pulmonary Nurse phone line, which included focused assessment of patient's current condition and relaying that information to the Pulmonary Provider in a timely manner. Reviewed sick plans and Asthma plans with patient's families as needed. Proposed medication refills for doctor's signature as requested. Completed school medications forms, Prior Auths for medications, FMLA forms for parents. Forwarded referrals to other specialties. Reviewed results with patient's families under provider's direction.
Managed messaging in the spec peds pulmonary pool.
Enjoyed being a team player.