Virginia De Jesus

• Served over 100 trays per meal time: breakfast, lunch, and dinner to patients in a friendly and courteous manner.
• Performed opening and closing duties as assigned by management.
• Ensured that all foods were prepared according to health department regulations.
• Responded promptly to patient inquiries regarding menu items or special requests.
• Lead and directed kitchen trayline to properly assemble patient trays based on diet and special food requests.
• Prepared meal trays according to diet restrictions and patient orders.
• Worked in teams to promptly deliver trays, and clean up dirty trays.
• Walked 11,000 to 13,000 steps daily to deliver and assist patients with meal trays.
• Maintained professional demeanor during interactions with patients and patient's families during difficult situations.
• Remained fully committed to patient security and privacy according to HIPPA codes.
• Trained in various positions and worked in any role that needed filling, from being understaffed.

• Gained knowledge on organic ingredients and specific diets like vegetarian, vegan and gluten free allergies.
• Took on leadership role making lists to guide the rest of the team on daily food expectations and goals.
• Prepared food for catering and serving customers in store events.
• Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
• Maintained order and cleanliness of work areas to conform with health codes.
• Acquired new skills to support team and further accommodate customer needs.
• Trained team members on recipes and food preparations as well as sanitizing and customer service.

• Served breakfast, lunch, and dinner to resident's rooms and dining hall.
• Memorized 20+ menu items and rotating specials in order to give customized recommendations to residents.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Maintained and enforced strict and up to date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee and resident safety.

promoted to Receptionist after two months

• Answered and directed incoming calls using multi-line telephone system.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of residents and office environment.
• Handled rent payments and updated accounts to reflect balance changes.
• Assisted guests and residents with questions and resolution of issues to maintain high satisfaction ratings.

• Developed long-term relationships with clients and bonded with animals through regular contact.
• Adhered to pet care plans, medication requirements, and dietary restrictions as part of quality care.
• Provided seamless communication to inform pet owners of visits and pet status.