Virginia Duvall
Burlington,KY
Summary
Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Tug Driver
DHL Express
Hebron, KY
05.2021 - 12.2022
- Safely operated various types of equipment such as conveyor belts, Forklifts and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Operated equipment while observing standard safety procedures.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
- Verified documentation and condition of freight to assure quality standards were achieved.
Preload Operations Supervisor
UPS
Walton, KY
09.2019 - 04.2021
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Implemented policies and standard operating procedures for continuous improvement.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw loading and unloading of packages in warehouse.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
Sales Associate
The Home Depot Inc
Florence, KY
11.2017 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Line Cook
CoreLife Eatery
Florence, KY
12.2017 - 06.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Homeschooled
Union, KYSkills
- Freight Transportation
- Delivery Schedules
- Telecommunications Equipment
- Computer Tracking
- Pallet Jacks
- Forklift
- OSHA Standards
- Production Lines
- Heavy Machinery Operation
- Loading Merchandise
- Customer Experience
- Belt Conveyors
- Monthly Audits
- Conveyor Systems
- Safety Protocols
- Workplace Safety
- Customer Satisfaction
- Performance Goals
Timeline
Tug Driver
DHL Express
05.2021 - 12.2022
Preload Operations Supervisor
UPS
09.2019 - 04.2021
Line Cook
CoreLife Eatery
12.2017 - 06.2018
Sales Associate
The Home Depot Inc
11.2017 - 11.2018
High School Diploma -
Homeschooled
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