Virginia Figueroa
Orlando,FL
Summary
Dedicated Customer Service professional with Knowledge of service of delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounting /Payroll Clerk
Sonesta
01.2024 - 10.2024
- Upload and process CAPEX invoices, efficiently routing them for approval to ensure timely processing and compliance with company policies
- Utilize the Pepsi website to download invoices and route them for processing
Leasing Consultant
Envolve Community Management
09.2021 - 10.2022
- Communicated effectively with owners, residents, and on-site associates
- Walked grounds and inspected apartments to check on appearance
- Responded to requests and scheduled appointments for property showings
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
Shipping and Receiving Clerk
Sheraton Hotel
01.2020 - 05.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Maintained purchase order files and records
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
Gas Station Attendant
Walmart
10.2019 - 01.2020
- Responsible for collecting payments from patrons frequenting gas station
- Fill patrons' gas tanks if necessary
- Maintained clean and orderly work station
Medical Services Representative
Citra Health Solutions
05.2014 - 01.2019
- Scheduled appointments and completed all necessary reports and correspondence
- Responded to customer telephone inquiries, solving problems and educating callers about health programs
- Collected and entered patient information in medical software system with concise, through and accurate documentation
Home Health Aide
Allen Health Care
04.2011 - 01.2014
- Assisted patients with personal care, meal preparation, light housekeeping and shopping
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Completed entries in log books, journals and care plans to accurately document and report patient progress
Education
High School Diploma -
Taylor Business Institute
New York, NYSkills
- Customer service
- Property Management
- Fair Housing Policies
- Invoice Processing
- Administrative Support
- Shipping and receiving
Certification
Bookkeeping
Health Aid
Languages
Spanish
Native or Bilingual
Timeline
Accounting /Payroll Clerk
Sonesta
01.2024 - 10.2024
Leasing Consultant
Envolve Community Management
09.2021 - 10.2022
Shipping and Receiving Clerk
Sheraton Hotel
01.2020 - 05.2020
Gas Station Attendant
Walmart
10.2019 - 01.2020
Medical Services Representative
Citra Health Solutions
05.2014 - 01.2019
Home Health Aide
Allen Health Care
04.2011 - 01.2014
High School Diploma -
Taylor Business Institute
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