- Avid Reader
- Hiking local nature trails
- Environmental Stewardship
- Youth Development Programs
- Offering time and support to food banks
Virginia Gebert
Austin
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Prepared Foods Team Member
Whole Food Market
Austin, TX
05.2025 - Current
- Prepared and presented high-quality prepared foods, ensuring freshness and appealing presentation.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance their shopping experience.
- Maintained cleanliness and organization in food preparation areas, adhering to safety and health regulations.
- Collaborated with team members to streamline food preparation processes, improving overall efficiency in service delivery.
- Trained new staff on food handling procedures, fostering a culture of safety and quality within the team.
Unarmed Security Guard
Smith Protective Services Inc.
Austin, TX
03.2018 - 11.2024
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
Waitstaff
Souper Salad Restaurant
Austin, TX
04.2016 - 06.2018
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Upheld company values by consistently modeling professional behavior for both new hires and seasoned team members alike.
- Drove repeat business from loyal customers thanks to attentive service that went above-and-beyond expectations.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
Bookseller
Barnes and Noble College
Austin, TX
01.2012 - 08.2017
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Restocked shelves and kept store displays attractive and organized to drive sales.
Ride Attendant
Kiddy Acres Amusement Park and Miniature Golf
4800 West Howard Lane, Austin, Texas 78728
03.2012 - 06.2014
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Upheld high standards of cleanliness throughout the park, keeping walkways clear of debris and hazards for guest safety.
- Assisted in the training of new team members to ensure consistent quality service across all ride attendants.
Education
General Studies
Austin Community College
Austin, TXHigh School Diploma -
John B Connally High School
Austin, TX05-2011
Skills
- Strong problem solver
- Strong problem solver
- Strong problem solver
- Strong problem solver
Interests
Timeline
Prepared Foods Team Member
Whole Food Market
05.2025 - Current
Unarmed Security Guard
Smith Protective Services Inc.
03.2018 - 11.2024
Waitstaff
Souper Salad Restaurant
04.2016 - 06.2018
Ride Attendant
Kiddy Acres Amusement Park and Miniature Golf
03.2012 - 06.2014
Bookseller
Barnes and Noble College
01.2012 - 08.2017
High School Diploma -
John B Connally High School
General Studies
Austin Community College
Employee of the Month
It was my honor to be Smith Protective Services Employee of the Month November 2022.