Virginia Gwaltney
Vancouver,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
FC Associate
Amazon
Portland, OR
11.2015 - Current
- Ensured compliance with health and safety regulations in the workplace.
- Processed returns according to company policies and procedures.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
- Trained new employees regarding warehouse procedures and standards.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Lead Housekeeping Supervisor
Xanterra Parks & Resorts
Grand Canyon, AZ
12.2011 - 05.2014
- Scheduled staff shifts according to occupancy levels in order to maximize efficiency and reduce labor costs.
- Ensured compliance with established health and safety regulations by monitoring the use of hazardous materials.
- Resolved guests' complaints regarding housekeeping services in a professional manner.
- Developed and implemented an effective training program for new employees to ensure they are properly trained on cleaning procedures, safety protocols, and customer service.
- Verified each completed room against standard plans to maintain consistency.
Hotel Utility/Laundry Associate
Norwegian Cruise Line
Hawaiian Islands, HI
06.2006 - 02.2010
- Maintained laundry machines in good working order by performing regular maintenance checks.
- Kept accurate records of inventory levels of detergents, bleach, fabric softener, ensuring adequate supplies on hand at all times.
- Inspected all finished items for quality assurance prior to folding and packaging them for distribution.
- Assisted with additional housekeeping tasks during staffing shortages.
Education
Medical Assistant Diploma -
Georgia Medical Institute-Dekalb
Jonesboro, GA11-2003
High School Diploma -
Riverdale High School
Riverdale, GA01-2002
Customer Service
Griffin Technical College
Griffin, GA01-2001
Skills
- Machine Maintenance
- Load Balancing
- Chemical Handling
- Supply Management
- Quality Control
- Equipment Troubleshooting
- Attention to Detail
Timeline
FC Associate
Amazon
11.2015 - Current
Lead Housekeeping Supervisor
Xanterra Parks & Resorts
12.2011 - 05.2014
Hotel Utility/Laundry Associate
Norwegian Cruise Line
06.2006 - 02.2010
Medical Assistant Diploma -
Georgia Medical Institute-Dekalb
High School Diploma -
Riverdale High School
Customer Service
Griffin Technical College
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