Virginia Hernandez
Medford,OR
Summary
Dependable and successful, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Froster
Nothing Bundt Cakes
03.2023 - 08.2023
- Maintaining stock, removing expired merchandise and recording temperatures on a daily basis, event preparation, proficiency training, fast pace kitchen prep, maintaining clean standards, open/close key handling.
Night Prep
Chipotle Mexican Grill
10.2022 - 02.2023
- Handling cash, preparing assorting meats and produce ingredients for other positions, maintained flow of restaurant, packed catering orders.
Retail Associate
Bi-mart, Electronics
10.2021 - 05.2022
- Handling cash, planograms, resets, inventory, stocking, audits, extensive product knowledge, biweekly advertisement upkeep.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Hostess/ Server
Roadhouse Original Grill
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Seasonal Worker
Valley View Orchard
- Worked a multitude of tasks indoor/outdoor labor, serviced customers, created handmade products, supervised other employees to enhance production e ciency.
Voices Project Assistant
Southern Oregon University
- Gained professional research experience in secondary linguistic studies
- Worked mail, paperwork and revisions on projects for teachers in the English department at SOU.
Seasonal Worker
Stahlbush Island Farms Inc
01.2015 - 01.2019
- Mentored New Workers with hands on experience and constructive criticism to increase productivity in the field.
Skills
- Goal Development
- Effective Communication
- Clear Instruction
- Inventory Management
- Merchandising
- Cash Experience
- Basic Computer Skills
- Cash Handling
- Workflow Coordination
- Guest Satisfaction
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Froster
Nothing Bundt Cakes
03.2023 - 08.2023
Night Prep
Chipotle Mexican Grill
10.2022 - 02.2023
Retail Associate
Bi-mart, Electronics
10.2021 - 05.2022
Seasonal Worker
Stahlbush Island Farms Inc
01.2015 - 01.2019
Hostess/ Server
Roadhouse Original Grill
Seasonal Worker
Valley View Orchard
Voices Project Assistant
Southern Oregon University
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