- Crafting and DIY Projects
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Interior Design
- Drawing and Painting
- Fashion
- Marvel/ DC
- Books/comics
- Fashion and Style
- Personal Development and Self-Improvement
- Avid Reader
- Animal Care
- Watching Movies and TV Shows
- Reading
- Strategy Games
Virginia Lathrop
Cross City
Summary
Dynamic hospitality professional skilled in customer service and decision-making. Successfully contributed to event success through teamwork and innovative solutions. Ready to leverage expertise to enhance catering operations and client experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering
Bells Catering
Chiefland, FL
01.2023 - 04.2026
- Contributed to overall event success through effective teamwork with fellow catering staff members.
- Continuously improved catering offerings based on customer feedback, industry trends, and personal culinary expertise.
- Supported catering orders for special events, ensuring timely delivery of freshly prepared desserts.
- Oversaw catering events, ensuring seamless execution of all aspects from setup to cleanup.
- Collaborated with catering staff to ensure timely delivery of food and beverages to guests.
- Coordinated with catering teams to deliver exceptional food and beverage service at all banquets.
- Delivered prompt and accurate service, consistently meeting deadlines for special orders or catering events.
- Provided excellent customer service by catering to special dietary needs and preferences.
- Coordinated with catering staff to ensure timely delivery of food and beverage services for guests.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
- Implemented creative solutions for venue selection, catering, and entertainment options to exceed client expectations.
- Supported special events catering by preparing custom menus tailored to client preferences and dietary restrictions.
- Orchestrated catering operations for large-scale events, ensuring timely and high-quality service.
- Provided personalized customer service by recognizing returning clients and catering to their specific needs.
Pet Care Assistant
Critter Camp
Trenton, FL
06.2025 - 03.2026
- Provided daily care and attention for diverse animal species, ensuring health and well-being.
- Administered medications and treatments as directed by veterinary staff, maintaining detailed records.
- Maintained cleanliness and sanitation of animal habitats, promoting a safe environment for all pets.
- Developed enriching activities that fostered positive behavior and mental stimulation in animals.
- Trained new team members on best practices for animal handling and care protocols.
- Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
- Maintained a clean and safe environment for pets through regular cleaning, sanitizing, and organizing of facility spaces.
- Contributed to team success with effective collaboration in daily tasks such as feeding, walking, and cleaning duties.
Waitress
Foul Play
Chiefland, FL
01.2023 - 06.2025
- Provided excellent customer service, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to streamline food preparation and presentation processes.
- Assisted in training new staff on service protocols and menu knowledge.
- Managed multiple tables efficiently during peak hours, maintaining high customer satisfaction.
- Handled cash transactions accurately while balancing registers at shift end.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Upheld cleanliness standards across dining areas, contributing to positive restaurant ambiance.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Trenton High School
Trenton, FL05-2026
Skills
- Catering and events
- Hospitality and catering
- Catering assistance
- Catering Equipment Use
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Hospitality service expertise
- Decision-making
- Payment processing
Accomplishments
Fbla State organizational leadership
FBLA state human resource management
Certification
wordpress certified editor
master entrepreneurship
entrepreneurship and small business
HBI pre apprenticeship certificate training
PMI project management ready
Interests
Timeline
Pet Care Assistant
Critter Camp
06.2025 - 03.2026
Catering
Bells Catering
01.2023 - 04.2026
Waitress
Foul Play
01.2023 - 06.2025
High School Diploma -
Trenton High School