Virginia Lough
Perris,CA
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows to ensure seamless and efficient operations. Expertise in logistics, project management, and problem-solving, combined with strong team collaboration and leadership skills to motivate and build high-performing teams. Adept at independent decision-making and applying sound judgment to drive company success while fostering positive customer relations and employee engagement. Reliable and adaptable, committed to meeting evolving demands and consistently delivering impactful results.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Lot Operations Coordinator II
Manheim Oceanside
Oceanside, CA
07.2018 - Current
- Managed comprehensive preparations for sale day to ensure smooth operations and optimal attendance.
- Facilitated training completion and provided expert advice on OCC and OPT procedures to enhance participant understanding.
- Analyzed weekly reporting data from OCC lot vision, AS400, LST, LDM, and LPS to optimize workflows and improve inspector performance metrics.
- Oversaw crew activities as crew leader, managing responsibilities of ring man, driver, lane leader, and zone admin. Coordinated team efforts to enhance operational effectiveness. Led initiatives to streamline processes and improve team performance.
- Provided operational support by filling in for Lot Operations Lead and Vehicle Entry Supervisor when necessary.
- Collaborated in bootcamp leadership program, enhancing standard operating procedures to optimize EV charging processes.
- Coordinated vehicle entry, commercial, dealer services, and recon to enhance communication and streamline operations.
- Streamlined operations by implementing efficient processes and procedures.
Education
Bachelor of Science - Human Resource Management
University Of Phoenix
SoCal, CA06-2016
Certification
- LEADERSHIP BOOTCAMP
- November 2022
Timeline
Lot Operations Coordinator II
Manheim Oceanside
07.2018 - Current
Bachelor of Science - Human Resource Management
University Of Phoenix