Virginia Miser
Austin,TX
Summary
Reliable, outgoing professional seeking a job opportunity with your company. I'm excited and ready to deliver immediate and long lasting result. Confident that my significant career path is a perfect match for your needs. Always eager to learn new things and expand my knowledge. With 16+ years of experience providing customer service, retail sales, distribution, computer and communication skills across the educational, food, beauty, retail, and airline industries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nanny
Self-employeed
Austin, TX
05.2020 - 11.2022
- Scheduled feedings and food preparation for children
- Planned educational activities and outings for children
- Served as a role model for children
- Occasional errands
- Provided safe transportation for children
- Cared for multiple families
- Knowledge of ASL for babies
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Monitored schedules to maintain sleeping, eating and school schedules for children
- Promoted language development skills through reading and storytelling
Distribution/Sales Representative
Kendra Scott
Austin, TX
09.2019 - 02.2020
- Responsible for quality and quantity control
- Distribution protocol of products
- Answered product and service related questions
- Managed customer escalations
- Provided outstanding customer service
- Data entry
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques
- Increased sales by offering advice on purchases and promoting additional products
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
Flight Attendant
VIA AIRLINES
Austin, TX
02.2018 - 07.2019
- Complied with all airline and federal airline aviation regulations to ensure complete safety and security procedures were met
- Preformed security searches on aircraft before first flight of the day
- Stocked all supplies for service
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers
- Maintained cleanliness of aircraft cabin
- Answered passenger questions and provided solutions to issues arising during flights
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
Flight Attendant
SkyWest Airlines
Chicago, IL
03.2017 - 01.2018
- Complied with all airline and federal airline aviation regulations to ensure complete safety and security procedures were met
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
- Answered passenger questions and provided solutions to issues arising during flights
- Worked under Alaska Airlines, American Eagle, Delta and United Express brands.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers
- Ensured safety and comfort of customers onboard aircraft
Paraprofessional
Weimar Independent School District
Weimar, TX
01.2012 - 01.2017
- Provided support to help students with special needs learn and grow
- Implemented behavior redirection methods to address problematic issues
- Assisted teachers with all related classroom tasks
- Substitute teaching when teachers were out sick or on leave
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress
- Supported student learning objectives through personalized and small group assistance
- Worked with lead teacher to monitor class schedule and take attendance
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment
- Graded assignments and reported individual progress to teacher
Tasting Room Associate
Whistling Duck Winery
Weimar, TX
01.2014 - 01.2015
- Displayed enthusiasm and knowledge about wine and other products
- Provided informed wine suggestions and pairings as well as serving them
- Sold products and memberships
- Made calls to members and prepared their wine selections for delivery
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism
- Managed efficient cash register operations
- Listened to customer needs and desires to identify and recommend optimal products
Hair Stylist/Esthetician
Self-employeed
Columbus, TX
01.2009 - 01.2012
- Assessed condition of clients' skin in order to make recommendations to improve skin quality
- Cut, color, and styled hair
- Facials, waxing, chemical peels and microdermabrasion
- Carried out product inventory checks, charting and consultations
- Assisted customers with making appointments and purchases for sale
- Maintained records for tax purposes
- Advised clients on proper home-care regimens
- Designed post-treatment at-home care products
- Welcomed clients arriving for appointments
- Discussed procedures and treatment options with clients
- Analyzed skin condition and made appropriate product recommendations
Education
FAA 121 Certification -
Via Airlines
Maitland, FL2018
FAA Certified -
SkyWest Airlines
Salt Lake City, UT2017
COSMETOLOGY LICENSE - Cosmetology
Charles And Sues School of Hair Design
Bryan, TX1994
High school diploma -
Weimar High School
Weimar, TX1993
Skills
- Conflict Resolution Techniques
- Emergency Situations Management
- Safety Regulation Compliance
- Compliance with Operation Procedures
- Situational Awareness
- Strong organizational skills
- Retail Sales
- Front Desk
Certification
Retail Sales - 10+ years Front Desk - 5 years Communication Skills - 10+ years Upselling - 10+ years Time Management - 10+ years Special Education - 5 years Nanning - 6 years Computer skills - 10+ years
Timeline
Nanny
Self-employeed
05.2020 - 11.2022
Distribution/Sales Representative
Kendra Scott
09.2019 - 02.2020
Flight Attendant
VIA AIRLINES
02.2018 - 07.2019
Flight Attendant
SkyWest Airlines
03.2017 - 01.2018
Tasting Room Associate
Whistling Duck Winery
01.2014 - 01.2015
Paraprofessional
Weimar Independent School District
01.2012 - 01.2017
Hair Stylist/Esthetician
Self-employeed
01.2009 - 01.2012
FAA 121 Certification -
Via Airlines
FAA Certified -
SkyWest Airlines
COSMETOLOGY LICENSE - Cosmetology
Charles And Sues School of Hair Design
High school diploma -
Weimar High School
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