Virginia Posey
Riverton,WY
Summary
Head Cook at Foundations for Nations, excelling in meal preparation and food safety. Proven ability to streamline kitchen operations, enhancing service efficiency and reducing waste. Strong communicator and team leader, dedicated to maintaining high standards of quality and sanitation in fast-paced environments.
Experienced with managing intake processes and client relations in person or phone calls. Utilizes organizational and interpersonal skills to ensure client onboarding. Knowledge of effective data management and client support strategies. Connects with clients easily to provide assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Cook
Foundations for Nations
Riverton, WY
06.2025 - Current
- Prepared and cooked diverse menu items following strict food safety guidelines.
- Implemented sanitation protocols, maintaining a clean and organized kitchen environment.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Developed weekly menus, incorporating seasonal ingredients and customer preferences.
- Trained new team members on kitchen procedures and equipment usage for consistency.
Barista
Turquoise Buffalo Coffee Shop
Lander, WY
01.2024 - Current
- Prepared high-quality espresso beverages, ensuring consistency and flavor integrity.
- Operated point-of-sale system, efficiently processing customer transactions.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new baristas on beverage preparation and customer service skills.
Residential House Manager
Fremont County Group Homes
Lander, WY
02.2021 - 07.2023
- Oversaw comprehensive intake procedures via phone and in-person interactions. Coordinated with clients to collect vital information for effective service provision. Enhanced data collection methods to improve client engagement.
- Supervised daily operations, ensuring adherence to care standards and safety protocols.
- Developed individualized support plans tailored to residents' needs and goals.
- Trained and mentored staff on best practices in resident care and service delivery.
- Conducted regular assessments to monitor resident progress and adjust care strategies accordingly.
- Coordinated activities and programs to promote social engagement among residents.
- Guided residents in developing essential daily life skills through structured activities.
- Conducted exit interviews with residents and staff to gather feedback and insights. Facilitated discussions to identify areas for improvement. Assisted in compiling findings for management review.
- Ensured strict adherence to confidentiality protocols in all communications.
Intake Specialist
Eastern Shoshone Housing Authority
Fort Washakie, WY
06.2011 - 12.2019
- Managed intake process for housing applications, ensuring compliance with federal and tribal regulations.
- Assessed client eligibility for housing programs using established guidelines and criteria.
- Facilitated communication between applicants and housing authority to address inquiries and resolve issues promptly.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Implemented measures to safeguard confidential data and prevent unauthorized access.
Administrative Assistant
Eastern Shoshone Tribe
Fort Washakie, WY
12.2005 - 06.2011
- Handled incoming calls, ensuring proper message delivery to staff while greeting and assisting visitors.
- Assisted senior citizens and disabled individuals with intake procedures. Provided support in gathering necessary documentation and information. Facilitated communication between clients and service providers.
- Managed work order processing to ensure timely support for senior citizens and disabled individuals.
- Ensured confidentiality of sensitive information through strict adherence to privacy policies and implementation of secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per policy guidelines.
Education
High School Diploma -
Fort Washakie School
Fort Washakie, WY05.1993
Skills
- Meal preparation
- Kitchen management
- Food safety
- Kitchen organization
- Comprehensive intake management
- Telephone communication
- Daily documentation
- Data entry
- Intake assessment
- Progress reporting
- Follow-up skills
- Records maintenance
- Records management
- Application assessments
- Client intake
- Appointment scheduling
- Scheduling appointments
- Confidentiality
- Maintaining client records
Certification
Food Safety Essentials, June 11, 2025
Languages
English
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Participating in fundraising events to support local charities, schools, or community projects
- Mindfulness Practices
- Team Sports
- Volunteer Work
- Homelessness Outreach
- Volunteering
- Fundraising Events
- Music
Timeline
Lead Cook
Foundations for Nations
06.2025 - Current
Barista
Turquoise Buffalo Coffee Shop
01.2024 - Current
Residential House Manager
Fremont County Group Homes
02.2021 - 07.2023
Intake Specialist
Eastern Shoshone Housing Authority
06.2011 - 12.2019
Administrative Assistant
Eastern Shoshone Tribe
12.2005 - 06.2011
High School Diploma -
Fort Washakie School