Virginia Ray
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Child Welfare Case Manager
Community Partnership For Children
06.2022 - Current
- Improved family outcomes by conducting comprehensive assessments and developing individualized service plans.
- Enhanced child safety by collaborating with multidisciplinary teams to address concerns and implement interventions.
- Ensured timely case closure by completing thorough documentation and maintaining accurate records for each family served.
- Increased family reunification rates through diligent monitoring of progress and adjusting interventions as needed.
Correctional Officer
Department Of Corrections
03.2021 - 03.2022
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Surveillance Investigator
Remington Park Racing Casino
06.2020 - 02.2021
- Enhanced surveillance efficiency by utilizing advanced technology and equipment in investigations.
- Achieved successful case resolutions by conducting thorough background research and gathering evidence.
- Improved team collaboration with regular communication and sharing of findings during investigations.
- Documented detailed reports of investigative findings, ensuring accurate representation of facts for clients or legal proceedings.
Shelter Advocate
YWCA
05.2019 - 02.2021
- Enhanced safety for shelter residents through consistent monitoring of facility access and adherence to established protocols.
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
- Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
- Facilitated conflict resolution within the shelter environment using effective mediation techniques when disputes arose among residents.
Logistics Team Member
Target
09.2018 - 07.2019
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Oversaw transportation scheduling for efficient distribution of goods, reducing transit times and costs associated with shipping delays.
Club Outfitter
Cabela's
09.2016 - 09.2018
- Boosted sales by effectively merchandising products and creating visually appealing displays.
- Collaborated with fellow team members to achieve monthly sales targets and performance goals.
- Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
- Maintained a well-organized and clean store environment, ensuring a positive shopping experience for customers.
Customer Service Desk Cashier
Atwood's Ranch & Home
06.2015 - 08.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Boosted sales revenue by upselling products and services to customers during the checkout process.
- Fostered positive customer relationships by consistently delivering attentive service with a friendly demeanor.
- Maintained a clean and organized workstation, ensuring a pleasant environment for customers and colleagues alike.
Education
Bachelor of Science - Forensic Science
University of Central Oklahoma
Edmond, OK12.2019
Bachelor of Arts - Criminal Justice
University of Central Oklahoma
Edmond, OK12.2019
Skills
- Records Management
- Court Testimony
- Records Maintenance
- Visitation Experience
- Trauma Experience
- Report Writing
- Proficient in Microsoft Office
- Shelter Arrangements
- Trauma-Informed Care
- Crisis Intervention
Certification
- Certified Child Welfare Case Manager
Timeline
Child Welfare Case Manager
Community Partnership For Children
06.2022 - Current
Correctional Officer
Department Of Corrections
03.2021 - 03.2022
Surveillance Investigator
Remington Park Racing Casino
06.2020 - 02.2021
Shelter Advocate
YWCA
05.2019 - 02.2021
Logistics Team Member
Target
09.2018 - 07.2019
Club Outfitter
Cabela's
09.2016 - 09.2018
Customer Service Desk Cashier
Atwood's Ranch & Home
06.2015 - 08.2016
Bachelor of Science - Forensic Science
University of Central Oklahoma
Bachelor of Arts - Criminal Justice
University of Central Oklahoma
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