Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Virginia Smith

Lafayette,IN

Summary

I am a very diverse worker between retail and healthcare these are my passions. I am a very trustworthy hard working and dedicated business worker. I always go above and beyond to ensure the quality of my work is at it's best!

Overview

14
14
years of professional experience

Work History

Pharmacy Technician(externship)

CVS Pharmacy
Lafayette, IN
02.2025 - 04.2025
  • Received payment from customers and processed credit card transactions when necessary.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Eligibility Specialist

Maximus
Lafayette, IN
05.2023 - 05.2024
  • Maintained comprehensive knowledge of program regulations, policies, and procedures.
  • Analyzed financial information provided by applicants to verify income levels.
  • Processed client applications in accordance with established guidelines.

Eligibility Specialist

The Panther Group
Maynard, MA
11.2022 - 05.2023
  • Entered client information and files into databases for further review and tracking.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Coordinated with other departments to promote prompt processing of client applications.

Assistant Program Supervisor

Tc Harris Academy
Lafayette, IN
12.2017 - 02.2020
  • Coordinated and monitored program performance, quality and services.
  • Utilized active listening skills to quickly resolve problems and escalated larger issues to
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Dietary Aide

The Springs at Lafayette
Lafayette , IN
07.2015 - 12.2017
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Set tables before patients arrived to maintain meal plan productivity.

Front End Associate/ Cashier

Jewel Osco
Chicago, Illinois
04.2011 - 06.2015
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Trained new team members in cash register operation, stock procedures and customer services.

PCA

sycamore springs
Lafayette, IN
3/9/21 - 1/25/22
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Monitored, measured and documented patients' vital signs in EMR system.
  • Assisted nursing staff with diverse care needs of patients.

Education

Pharmacy Technician

Ross Medical Education Center
Lafayette(Online)
04-2025

High School Diploma -

Tinley Park High School
Tinley Park
05.2011

Skills

  • Inbound and Outbound Calling
  • Customer Support
  • Problem Resolution
  • Safety regulations
  • Credit card payment processing
  • Senior leadership support
  • Courteous demeanor
  • Adaptive team player
  • Basic nursing care
  • Vitals monitoring
  • ADL support
  • Event coordination
  • Report writing
  • Team management

Accomplishments

  • Eligibility Specialist
  • CNA (Certified Nursing Assistant)

Timeline

Pharmacy Technician(externship)

CVS Pharmacy
02.2025 - 04.2025

Eligibility Specialist

Maximus
05.2023 - 05.2024

Eligibility Specialist

The Panther Group
11.2022 - 05.2023

Assistant Program Supervisor

Tc Harris Academy
12.2017 - 02.2020

Dietary Aide

The Springs at Lafayette
07.2015 - 12.2017

Front End Associate/ Cashier

Jewel Osco
04.2011 - 06.2015

PCA

sycamore springs
3/9/21 - 1/25/22

High School Diploma -

Tinley Park High School

Pharmacy Technician

Ross Medical Education Center

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Virginia Smith