VIRGINIA SOTO
White Bear Lake,MN
Summary
Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
29
29
years of professional experience
Work History
Registration Representative
Allina Health
12.2020 - Current
- Greet and check in patients for their appointments.
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Explained form wording to patients to help each understand information required.
Clinic Service Specialist
MINNESOTA PERINATAL PHYSICIANS
06.2016 - 12.2020
- Scheduled complex patients appointments, managed pre-certifications and verified insurance coverage.
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning process.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized patient files and streamlined operations to improve efficiency.
- Registered and verified patient records with most up-to-date information.
Tax Associate
HR Block
01.2016 - 05.2016
- Computed taxes owed by applying prescribed rates, laws and regulations.Filed tax returns and prepared governmental reports in compliance with strict standards.Executed customer transactions, including deposits, withdrawals, and checks.Coordinated daily cash reconciliation at a high-volume location.
Health Unit Coordinator
Allina Health-United Hospital
08.2000 - 05.2016
- Adeptly managed a multi-line phone system and pleasantly greeted all patients. Prepared patient charts, pre-admissions and consent forms as necessary. Scheduled appointments. Assisted in the maintenance of medical charts and/or electronic medical record.
Service Associate
Allina Health-United Hospital
12.1994 - 05.2000
- Through cleaning of patient's daily and discharged rooms
- Cleaning staff's working station, break room, and locker area.
Education
Associate of Applied Science - Accounting
Minneapolis Business College
Health Unit Coordinator - undefined
Skills
- Bilingual-English and Spanish
- Customer service-oriented
- Problem solver, accurate and detailed
- Fast learner
- 50 WPM
Timeline
Registration Representative
Allina Health
12.2020 - Current
Clinic Service Specialist
MINNESOTA PERINATAL PHYSICIANS
06.2016 - 12.2020
Tax Associate
HR Block
01.2016 - 05.2016
Health Unit Coordinator
Allina Health-United Hospital
08.2000 - 05.2016
Service Associate
Allina Health-United Hospital
12.1994 - 05.2000
Associate of Applied Science - Accounting
Minneapolis Business College
Health Unit Coordinator - undefined
Similar Profiles
Ruby YoungRuby Young
Phlebotomist at Allina HealthPhlebotomist at Allina Health
Andrea TorgesonAndrea Torgeson
Certified Medical Assistant AAMA at Allina HealthCertified Medical Assistant AAMA at Allina Health
Chloe LundChloe Lund
Nursing Assistant at Allina HealthNursing Assistant at Allina Health
Ryshaun RhodesRyshaun Rhodes
Customer Experience Representative at Allina HealthCustomer Experience Representative at Allina Health
Anna KrebsbachAnna Krebsbach
Recreational Gymnastics Coach at Midwest GymnasticsRecreational Gymnastics Coach at Midwest Gymnastics