AWILDA MARRERO
WAYNE
Summary
To obtain a Patient Access Representative position that will allow me to utilize my skills, knowledge and experience to continue to grow professionally.
Professional with experience in patient registration and administrative support, prepared for this role. Adept at managing patient information, processing registrations, and ensuring accurate data entry. Strong focus on team collaboration and adaptability with changing needs. Known for reliability, effective communication, and exceptional problem-solving skills.
Overview
18
18
years of professional experience
Work History
Registration Representative
Saint Peter’s Healthcare System
03.2024 - Current
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Managed incoming calls, providing information and resolving inquiries related to patient services efficiently.
- Coordinated appointment scheduling, optimizing workflow and enhancing patient experience in high-volume settings.
- Implemented training programs for new staff, fostering a culture of excellence in customer service and operational efficiency.
Patient Care Coordinator
Hudson Orthopedic Pain and Spine
11.2023 - Current
- Provide front desk reception verifying insurances/authorizations, coordinating appointments, tests, and procedures.
Registration Clerk
North Hudson Community Action Corporation
02.2011 - 06.2019
- Provided full front office receptionist and administrative support 7 health care practitioners.
Registration Clerk
Centro Cardiovascular de Puerto Rico y del Caribe
08.2008 - 02.2011
- Registered and processed patients, verified accuracy and completeness of patient information and insurance documentation.
Education
High School Diploma -
Escuela Ana Roque de Duprey, Vocational High School
Humacao, Puerto Rico05.1989
Skills
- Microsoft Word and Outlook
- Able to grasp new concepts
- Knowledge with all Insurances/Copayments
- Familiar with HIPAA and Hospital Policies
- Secretarial Course
- Bilingual (Read, Write & speak Spanish)
- Patient confidentiality
- Patient registration
- Insurance verification
- Medical office procedures
- Appointment scheduling
- Insurance billing
- Schedule coordination
- Patient contact
- Patient scheduling
Languages
English
Spanish
Native or Bilingual
Timeline
Registration Representative
Saint Peter’s Healthcare System
03.2024 - Current
Patient Care Coordinator
Hudson Orthopedic Pain and Spine
11.2023 - Current
Registration Clerk
North Hudson Community Action Corporation
02.2011 - 06.2019
Registration Clerk
Centro Cardiovascular de Puerto Rico y del Caribe
08.2008 - 02.2011
High School Diploma -
Escuela Ana Roque de Duprey, Vocational High School