Virginia Suttle
Mineral,VA
Summary
Dedicated Non-Emergency Medical Cab Driver with proven skills in customer service, safety compliance, and problem resolution. Committed to ensuring timely, safe, and efficient passenger transport.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Non Emergency Medical Cab Driver
West end Cab
Richmond, Virginia
06.2019 - Current
- Navigated city streets efficiently to ensure timely passenger transport.
- Maintained vehicle cleanliness and performed routine safety checks.
- Provided excellent customer service while assisting passengers with luggage.
- Communicated effectively with dispatch for optimal route planning.
- Adhered to traffic laws and regulations to promote passenger safety.
- Resolved passenger inquiries and concerns professionally during rides.
- Resolved customer complaints in a professional manner.
- Notified customers of delays to decrease calls to support.
- Monitored traffic conditions to determine the most efficient route.
Housekeeper
Self-employeed
Louisa, Virginia
2010 - 02.2018
- Waxed and polished wood furnishings to restore faded appearance. I had up to 35 houses. Did deep cleaning. Painting. Carpet cleaning for 4 story houses to 1 story houses. Still have people that wish I come back. I hired helpers.
Laminated and quality control
Premier Wordworking
Louisa, Virginia
03.2007 - 04.2010
- Took pictures of finished products, measured dimensions, and ensured quality standards were met.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
GED -
Freeman High
Richmond, VA06-1980
Skills
- Passenger transportation
- Safety compliance
- Defensive driving
- Traffic laws adherence
- Route planning
- GPS and mapping
- Dispatch procedures
- Phone management
- Customer service
- Client relations
- Problem resolution
- Team collaboration
- Attention to detail
- Quality control
- Cleaning and sanitation
- Local area expertise
- Basic mechanics
- Adaptable thinking
- Punctuality
- Effective communication
- Conflict resolution
- Cleaning and sanitation
- Client relations
- Traffic laws adherence
Certification
- Fraud waste and abuse..
- First aid
- Ctaa
Timeline
Non Emergency Medical Cab Driver
West end Cab
06.2019 - Current
Laminated and quality control
Premier Wordworking
03.2007 - 04.2010
Housekeeper
Self-employeed
2010 - 02.2018
GED -
Freeman High