Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Virginia Tyrrell

Stockton,USA

Summary

Dynamic and client-oriented professional with a diverse background in operations management, customer service, legal services, marketing, and animal care. Proven leader skilled at managing teams, expanding client relationships, and achieving operational excellence. Committed to delivering exceptional service in fast-paced environments, driving results, and fostering strong connections. Customer Service Representative with top-notch skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Process Server & Courier

Independent Contractor
08.2023 - Current
  • As an independent contractor, I partner with various organizations to coordinate the essential services of Process Servers and Couriers throughout California.
  • My primary responsibility involves the delivery of official court and legal documents.
  • This includes various important papers, such as subpoenas, summonses, complaints, restraining orders, eviction notices, and other critical legal documents.
  • Each delivery requires keen attention to detail and a commitment to ensuring that all materials are handled with the utmost care and urgency, reflecting the seriousness of the legal processes they represent.
  • Provided proof of service in form of affidavit.

House & Pet Sitter

Independent Contractor
07.2017 - Current
  • As an independent contractor, I care for pets and properties while homeowners are on vacation.
  • My duties include feeding, exercising, and keeping pets clean, tending to plants, collecting mail, and managing household tasks like taking out the garbage.
  • I provide regular updates to keep homeowners informed.
  • I have experience with various animals, including dogs, cats, horses, chickens, fish, and rabbits.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.

Manager

La Stella Tanning Salon & Day Spa
02.2023 - 07.2024
  • Duties included recruiting, interviewing, and training staff; ensuring a safe work environment; setting and monitoring job expectations; upholding salon and State Board standards; managing daily operations; creating staff schedules; resolving conflicts and client complaints; handling membership payments; managing social media accounts and designing promotional materials; assisting employees; overseeing business operations in the owner's absence; managing DaySpa staff and clients; responding to Yelp reviews; leading staff meetings; conducting maintenance checks; and communicating with the salon owner.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Owner/Self-Employed

Ginny LeAnne Beauty
07.2022 - 07.2024
  • Company Overview: TEMPORARILY CLOSED
  • Beauty services offered included Spray Tanning, Facial Waxing, Lash Lifts, and Brow Laminations.
  • Responsibilities encompassed marketing materials, branding, social media management, bookkeeping, inventory management, customer service, time management, sales, problem-solving, online scheduling, and photography.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.

Team Member/Overnight Staff

Planet Fitness
02.2022 - 05.2022
  • Duties included member services, assisting new members with sign-ups, explaining equipment use, answering phones, and cleaning the gym.
  • Key skills are adaptability, responsibility, good communication, teamwork, time management, problem-solving, customer service, and a friendly attitude.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Esthetics Diploma -

Inspire Academy of Barbering and Cosmetology
Stockton, CA
01.2020

Agricultural Business, Animal Science

San Joaquin Delta College
Stockton, CA
01.2019

Skills

  • Strong Communication
  • Data Entry
  • Microsoft Office
  • Customer Service
  • Problem-Solving
  • Productivity and Organization
  • Leadership
  • Rapid Learner
  • Sales
  • Multi-Tasking
  • Retail POS Systems
  • Attention To Detail
  • Conflict Resolution
  • Performs well in high-demand & fast-paced environments

Certification

  • Licensed Esthetician
  • Barbicide Certified
  • Barbicide COVID-19 Certified
  • Bloodborne Pathogens Certified
  • Certified Sjolie Spray Tanning Professional
  • Certified Borboleta Lash Lift & Brow Lamination Artist
  • Certified Borboleta Lash Extension Artist
  • Certified Hyaluronic Filler Artist
  • Smart Tan Certified

Timeline

Process Server & Courier

Independent Contractor
08.2023 - Current

Manager

La Stella Tanning Salon & Day Spa
02.2023 - 07.2024

Owner/Self-Employed

Ginny LeAnne Beauty
07.2022 - 07.2024

Team Member/Overnight Staff

Planet Fitness
02.2022 - 05.2022

House & Pet Sitter

Independent Contractor
07.2017 - Current

Agricultural Business, Animal Science

San Joaquin Delta College

Esthetics Diploma -

Inspire Academy of Barbering and Cosmetology

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