Virginia Underwood
Johnson City,TN
Overview
3
3
years of professional experience
Work History
Dementia Care
Home Instead
05.2023 - 08.2024
- Supported elderly patients with complex needs using specialized dementia care techniques and adaptive equipment.
- Promoted continuous improvement in care delivery by facilitating ongoing dementia training and professional development opportunities.
- Enhanced comfort by providing supportive care and ensuring a clean and safe environment for the elderly patient.
Host
Rocks Woodfired Pizza and Grill
11.2021 - 05.2023
- Handled high-pressure situations comfortably, managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
In Progress - Biology
Tennessee Technological University
Cookeville, TNDoctor of Pharmacy - Pharmacy
East Tennessee State University
Johnson City, TN05-2030
Skills
- Healthcare delivery systems management
- Hospitality service expertise
- In-home care plans
- End-of-life care support
Timeline
Dementia Care
Home Instead
05.2023 - 08.2024
Host
Rocks Woodfired Pizza and Grill
11.2021 - 05.2023
In Progress - Biology
Tennessee Technological University
Doctor of Pharmacy - Pharmacy
East Tennessee State University