Virginia Young
Bullard,TX
Summary
Highly compassionate and dependable individual with nurturing personality and excellent communication skills. Possesses strong knowledge in managing household tasks and child care, while maintaining safe and supportive environment. Dedicated to fostering a positive and enriching atmosphere. Offering unique blend of leadership abilities and passion for learning in sales environment. Brings fresh perspective and ability to quickly grasp industry-specific knowledge and sales techniques. Ready to use and develop analytical and communication skills in a leadership role. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
14
14
years of professional experience
Work History
House Mother
Parent Of Child
08.2013 - Current
- Managed household finances responsibly, ensuring adequate funds for necessities and special events.
- Developed life skills programs for residents, including budgeting, cooking, and time management.
- Provided emotional support during difficult times, helping residents navigate personal challenges.
- Collaborated with community organizations to provide additional resources or learning opportunities for house members.
- Continuously updated knowledge on best practices in residential care through professional development workshops or conferences.
- Collaborated with school staff to address individual student needs and support academic success.
- Organized seasonal celebrations to create lasting memories for residents within the home setting.
- Served as a positive role model by consistently demonstrating responsible behavior and decision-making skills.
- Enhanced residents'' well-being by creating a safe and nurturing living environment.
- Organized group activities to promote bonding and teamwork among residents.
- Promoted physical wellness by encouraging regular exercise routines or participation in extracurricular sports.
- Maintained a clean and organized house by delegating chores and supervising daily tasks.
- Implemented clear rules and expectations for resident conduct while maintaining fairness in disciplinary actions when necessary.
- Coordinated transportation arrangements for school activities, appointments, and other outings as needed.
- Facilitated conflict resolution among residents, promoting healthy communication strategies and respecting individual perspectives.
- Evaluated resident progress regularly through meetings with school staff members or counselors to ensure adequate support was provided.
- Ensured timely completion of homework assignments with the help of structured study sessions.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Sales Director
Mary Kay Cosmetics
06.2017 - 05.2023
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Increased average deal size by upselling additional products and services to existing clients.
- Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
- Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Server
Red Lobster
05.2011 - 05.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
No Degree - Accounting
University of Texas At Tyler
Tyler, TX05.2027
Skills
- Safety awareness
- Child development
- Hygiene maintenance
- Community involvement
- Problem-solving abilities
- Multitasking
- Mental health awareness
- Sales strategies
- Networking and relationship building
- Presentations and public speaking
- Goals and performance
- Advertising and promotions
- Sales training and leadership
- Deal closing
- Solution selling
- Social media savvy
- Direct sales
- Analytical problem solver
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Dining area maintenance
- Hostess support
- Team member support
Timeline
Sales Director
Mary Kay Cosmetics
06.2017 - 05.2023
House Mother
Parent Of Child
08.2013 - Current
Server
Red Lobster
05.2011 - 05.2014
No Degree - Accounting
University of Texas At Tyler
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