VIRGINIA D. FRYAR
Loganville,GA
Summary
Vision…Leadership…Collaboration…Execution…
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
FUNCTIONAL EXPERTISE Budgetary Controls & Accounting Staff Supervision Risk & Data Management Resources Coordination Employee Relations Proposal Creation Project Management Skills:
CORE SKILLS AND COMPETENCIES Ability to create realistic and achievable project plans. Evaluating risks and developing strategies to overcome project obstacles. Demonstrated commitment to safety throughout project lifespan. Fully aware of the commercial and contractual aspects of any project. Good working knowledge of project management methodologies and tools. Familiar with managing a diverse team of professionals. Resolving/escalating issues in a timely fashion. Proven ability to lead and develop a team. Personal Skills: Results driven; forward thinking with a problem solving mentality. Willingness to accept responsibility when delegated. Able to manage significant inputs and relationships with third parties. Comfortable working in a changing environment. Excellent verbal and written communication skills. High level of business acumen.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Account Manager
INSURAMERICA
10.2022 - Current
- Provided support on all levels to Commercial Lines
- Project managed business for the South East Region
- Worked with risk control and audit departments to ensure accounts were meeting regulatory obligations.
- Addressed problems with accounting, billing, and claims to maintain and enhance client satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Project/Event Manager & Accounting/Data Management Specialist
VEE WITHOUT LIMITZ, LLC
01.2019 - Current
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Coordinated with sales and marketing teams to publicize and promote events.
Senior Hazard Specialist/Illogical Conditions
ASSURANT
12.2012 - 10.2018
- Responsible for updating and processing insurance documents in a timely and accurate manner to ensure proper property coverage and regulatory compliance obligations were met
- Daily reporting, estimated project timelines and tracked application development, project implementation and expenditures of new loan boarding and lender placed insurance.
- Developed mitigation strategies integrating resilience activities based on sound analysis and extensive experience.
- Provide assistance in the absence of management to teammates and senior level management.
Project Manager/ Managing Editor/ Social Media Manager
MAJESTIC MAGAZINE
10.2015 - 12.2016
- Oversee writers, editors, photographers, and graphic designers
- Recruit new team members and solicit additional subject experts to write for each issue as needed
- Generate and supply ideas for team cohesiveness, readership, advertising, and ad sales
- Planned, designed, and scheduled phases for project.
- Met with leadership to discuss the direction of issues, collaborate ideas for contents & resources, and receive final approval for printing.
- Monitored project performance to identify areas of improvement and make adjustments.
Senior Underwriting Assistant, Commercial Lines
Axis Insurance
01.2012 - 07.2012
- Provided underwriting assistance to the Financial Insurance Services department, which includes but not limited to D & O, EPL, Privatus and Fiduciary Liability policies.
- Worked on various projects that promote consistency and accuracy throughout the company.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries. Verified data integrity and accuracy.
- Provided high level of assistance to help with review, classification, coding, and rating of applications.
- Quality controlled submissions, written/booked policies and non-renewals that are processed by the offshore team.
Senior Underwriting Assistant, Commercial Lines
Hanover Insurance
01.2007 - 01.2012
- Provided total support in all areas to the Commercial Underwriting Middle Market Underwriting team.
- Managed renewal book for TN & GA Underwriters.
- Worked closely with risk control, audit and claims department to make sure all of the accounts were up to standard.
- Fully prepped and processed new business from point of entry to issuance as needed.
Senior Underwriting Assistant, Commercial Lines
PMA Insurance Group
01.2005 - 01.2007
- Provided total support to the Commercial Middle Market and Large Accounts Underwriting team
- Responsible for rating all Workers Compensation policies and completing filings in addition to fully processing and documenting all other lines of business as well
- Fully managed the New Business and Renewal book of business after supporting the acceptance or denial of new or renewal business after carefully reviewing all information.
Senior Underwriting Assistant, Commercial Lines
U.S. Liability Insurance Group
01.2003 - 01.2005
- Evaluated inspections and audits, quoted 125+ renewals per month
- Provided total support to underwriting team
- Worked on various projects with management to enhance office procedures, which included new hire manuals.
Senior Account Manager
Travelers Insurance
01.1998 - 01.2003
- Traveled between New York, New Jersey, and Philadelphia offices providing total all lines commercial underwriting support and assistance.
- Worked on accounts with premium 250,000 and higher which included deductible rating, retrospective rating and guaranteed cost.
- Mentored junior account management professionals to develop skills and increase company and business knowledge
- Completed numerous pictorials to advance knowledge in underwriting and rating.
Education
Master of Science - Business - Entertainment
Full Sail University
Winter Park, FL05.2013
Bachelor of Science - Business - Entertainment
Full Sail University
Winter Park, FL05.2011
Skills
- Commercial Portfolio Management
- Account Servicing Skills
- Portfolio Retention
- Report Development and Presentation
- Client Meetings
- Insurance Practices
- Underwriter Collaboration
- Manage Renewals
- Claims Information Gathering
- Property and Casualty Insurance Sales
Affiliations
Who's Who Among Insurance Professionals
Certification
PMP Certification - December 2023
Social Media Marketing - May 2024
Timeline
Account Manager
INSURAMERICA
10.2022 - Current
Project/Event Manager & Accounting/Data Management Specialist
VEE WITHOUT LIMITZ, LLC
01.2019 - Current
Project Manager/ Managing Editor/ Social Media Manager
MAJESTIC MAGAZINE
10.2015 - 12.2016
Senior Hazard Specialist/Illogical Conditions
ASSURANT
12.2012 - 10.2018
Senior Underwriting Assistant, Commercial Lines
Axis Insurance
01.2012 - 07.2012
Senior Underwriting Assistant, Commercial Lines
Hanover Insurance
01.2007 - 01.2012
Senior Underwriting Assistant, Commercial Lines
PMA Insurance Group
01.2005 - 01.2007
Senior Underwriting Assistant, Commercial Lines
U.S. Liability Insurance Group
01.2003 - 01.2005
Senior Account Manager
Travelers Insurance
01.1998 - 01.2003
Master of Science - Business - Entertainment
Full Sail University
Bachelor of Science - Business - Entertainment
Full Sail University
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