Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Virginia (Ginny) Barrella

Aurora,NY

Summary

Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic leader focused on generating repeat business.

Overview

15
15
years of professional experience

Work History

Spa and Resort Cosmetologist

The Spa at the Inns of Aurora
Aurora, NY
09.2023 - Current
  • Trained new staff members on salon policies and procedures.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Maintained accurate records of customer services provided.
  • Fostered client loyalty by delivering unparalleled service.
  • Managed appointments through scheduling software program.
  • Built strong client relationships through exceptional service.
  • Provided excellent customer service by responding promptly to inquiries regarding products, services, policies.

Director of Salon Education/Technical Lead

That Hair Place Salon
Baldwinsville, NY
08.2022 - 09.2023

  • Developed policies and procedures to ensure compliance with business standards.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Assessed employee performance against established benchmarks or targets.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.

Small Business Owner/Operations Supervisor

Ginny Barrella Organic Hair Studio
Baldwinsville, NY
10.2009 - 03.2021
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Organized and scheduled appointments for clients using software systems.
  • Created marketing strategies to increase clientele and expand the business.
  • Managed staff by recruiting, training and coaching employees.
  • Developed service packages for customers seeking a variety of treatments.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Ordered supplies and equipment needed for daily operations.
  • Ensured that all safety protocols were followed in the salon at all times.
  • Performed administrative duties such as marketing/media, payroll, interviewing candidates, hiring staff.
  • Promoted special offers through social media platforms to attract new customers.
  • Conducted regular meetings with staff members to discuss performance goals.
  • Organized events such as conferences, seminars, trade shows. for networking opportunities.
  • Implemented efficient processes for ordering inventory and tracking deliveries.

Real Estate Agent

Lake and Village Realty
Skaneateles, NY
03.2020 - 02.2024
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Ensured all transactions followed state laws regarding real estate practices.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Responded promptly to client inquiries via phone or email.
  • Researched current listings available in the area using multiple online resources.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Maintained updated knowledge of local real estate markets.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Prepared comparative market analysis to estimate properties' value.
  • Coordinated appointments to show homes to prospective buyers.
  • Managed marketing strategies for properties including advertising campaigns and open houses.

Education

Licensed Real Estate Agent

Greater Syracuse Association of Realtors
Liverpool, NY
02.2018

High School Diploma -

Canisius College
Buffalo, NY
06.1987

Cosmetology

Syracuse School of Hair Design And Cosmetology
Syracuse, NY
01.1987

High School Diploma -

Bishop Grimes High School
East Syracuse
09.1985

Skills

  • Customer Relationship Management
  • Strong Interpersonal and Communication Skills
  • Teamwork and Collaboration
  • Customer-Oriented
  • Creative and Innovative
  • Appointment scheduling
  • Staff management
  • Staff training/development

Affiliations

I am committed to my community and volunteer at Meals on Wheels delivering meals.

I also am a "Big Sister" to a wonderful 13 year old in the Big Brothers/Big Sisters Program.

Giving back and helping others is an integral part of who I am..

Timeline

Spa and Resort Cosmetologist

The Spa at the Inns of Aurora
09.2023 - Current

Director of Salon Education/Technical Lead

That Hair Place Salon
08.2022 - 09.2023

Real Estate Agent

Lake and Village Realty
03.2020 - 02.2024

Small Business Owner/Operations Supervisor

Ginny Barrella Organic Hair Studio
10.2009 - 03.2021

Licensed Real Estate Agent

Greater Syracuse Association of Realtors

High School Diploma -

Canisius College

Cosmetology

Syracuse School of Hair Design And Cosmetology

High School Diploma -

Bishop Grimes High School

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Virginia (Ginny) Barrella