Summary
Overview
Work History
Education
Skills
Timeline
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Michael Eurquhart, Jr.

Pittsfield,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate intern seeker with strong organizational skills eager to secure a news internship position.

Overview

3
3
years of professional experience

Work History

Miraval Berkshires Resort & Spa

06.2023 - 09.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Informed customers about daily and seasonal specials.

Camp Counselor

Camp Russell
06.2020 - 08.2022
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Education

BBA - Communications

University of Massachusetts - Dartmouth
North Dartmouth, MA
05.2025

Skills

  • Interpersonal Communication
  • MS Office
  • PPE use
  • Customer Relations
  • Team building
  • Organizational Skills
  • Organization
  • Microsoft Word
  • Deadline management
  • Critical thinking
  • Sports Reporting
  • Creative Writing
  • Data Analytics
  • Coordinating Stories
  • Social Media Proficiency
  • Photography
  • Formatting
  • Copy Editing
  • Public Speaking
  • AP Style Expert
  • Writing and Editing
  • Daily Planning
  • Email and Phone Etiquette
  • Relationship Building
  • Time management
  • Fact-checking proficiency

Timeline

Miraval Berkshires Resort & Spa

06.2023 - 09.2023

Camp Counselor

Camp Russell
06.2020 - 08.2022

BBA - Communications

University of Massachusetts - Dartmouth

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Michael Eurquhart, Jr.