Virginia Hamm
Leland,NC
Summary
Accomplished caregiver and cake decorator with a proven track record at Caring Senior Service and Burney’s Sweets and More, enhancing client satisfaction through compassionate caregiving and meticulous attention to detail. Expert in patient care and design precision, significantly improving living conditions and event experiences. Skilled in HIPAA compliance and creative problem-solving, ensuring safety and exceeding expectations.
Overview
11
11
years of professional experience
Work History
In Home Caregiver
Caring Senior Service
Wilmington, NC
05.2019 - Current
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Cake Decorator
Burney’s Sweets and More
Southport, NC
08.2016 - 12.2021
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Cake Decorator
Burney’s Sweets and More
Elizabethtown, NC
07.2015 - 07.2016
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Private In Home Caregiver
Self Employed Cargiver
Elizabethtown, NC
01.2014 - 06.2015
- Conducted regular assessments of the client''s condition, reporting any changes or concerns promptly to appropriate parties.
- Assisted clients with mobility challenges, enabling them to maintain independence and participate in daily activities.
- Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
- Served as an advocate for the client when communicating with family members or healthcare providers regarding their needs or concerns.
Education
High School Diploma -
Skills
Cleaning and sanitizing
Compassionate Caregiving
First aid and safety
Client Confidentiality
Mobility support
Patient Care
Dementia Care
Care Plan Management
Client documentation
Meal Preparation
Cooking
Progress Documentation
Hospice Care
Family Communication
Condition Monitoring
Parkinson's care
Incontinence care
Palliative Care
Medical appointment coordination
Personal Hygiene Assistance
Feeding Assistance
State Driver's License
Bathing Support
HIPAA Compliance
Data Entry
Daily Charting
Timeline
In Home Caregiver - Caring Senior Service
05.2019 - Current
Cake Decorator - Burney’s Sweets and More
08.2016 - 12.2021
Cake Decorator - Burney’s Sweets and More
07.2015 - 07.2016
Private In Home Caregiver - Self Employed Cargiver
01.2014 - 06.2015
Parkwood High School - High School Diploma ,