Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia M. Scott

San Antonio

Summary

Proven track record of enhancing operational efficiency and customer satisfaction, notably with Ventura County Star, through expert route optimization and strong communication skills. Demonstrated ability in vehicle maintenance and safe driving practices, alongside a commitment to reliability and punctuality, significantly reducing delivery times and improving service quality.

Overview

34
34
years of professional experience

Work History

Amazon Flex Driver

Amazon
06.2022 - Current
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.

Newspaper Delivery Driver

Ventura County Star
10.1999 - 06.2021
  • Contributed ideas for process improvements at team meetings that led to increased operational efficiency and reduced delivery times.
  • Navigated through various weather conditions safely, minimizing potential delays and accidents.
  • Streamlined delivery routes for maximum efficiency and minimized fuel consumption, resulting in cost savings.
  • Provided exceptional service even during peak holiday seasons by managing time effectively and prioritizing tasks.
  • Enhanced customer satisfaction by consistently delivering newspapers on time and in excellent condition.
  • Maintained open communication with dispatchers regarding updates on deliveries or problems encountered on the route.
  • Delivered additional publications like flyers or promotional materials when required without compromising regular newspaper delivery schedule.
  • Demonstrated strong attention to detail by ensuring accurate delivery of newspapers to the correct addresses.
  • Developed strong relationships with customers by providing friendly and reliable service, resulting in repeat business.
  • Reduced late deliveries through effective route planning and time management skills.

Para-educator, Special Education (teacher's Aide)

Ventura Unified School District
09.1990 - 06.2021
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.
  • Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
  • Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
  • Enhanced student learning by providing individualized support and accommodations for special education
  • Know ASL sign language for the Deaf, communicating and understanding the students

Education

General Studies

Ventura College
Ventura, CA

Skills

  • Strong Communication Skills
  • Safe Driving Practices
  • Reliability and punctuality
  • Vehicle maintenance knowledge
  • Work with Deaf students from Pre-K to high school for 32 years
  • Knowledgeable with ASL sign language for communication and interaction

Timeline

Amazon Flex Driver

Amazon
06.2022 - Current

Newspaper Delivery Driver

Ventura County Star
10.1999 - 06.2021

Para-educator, Special Education (teacher's Aide)

Ventura Unified School District
09.1990 - 06.2021

General Studies

Ventura College

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Virginia M. Scott